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2 reviews from our car dealer reviews community
Leave a review for Glendale Garage
Leave a review

2 reviews from our car dealer reviews community

Leave a review for Glendale Garage
Leave a review
"Do not use this company! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do not purchase a vehicle from this garage they are thoroughly dishonest and should be avoided at all costs. I recently purchased a car from Glendale Garage Limited and was offered a 6 month warranty. Three months and 3 days after receiving the car a major fault appeared that was checked over by my reliable garage and I was advised that there was a crack in the cylinder that looked like it had been there for some time and had been covered with silicon. I contacted the garage expecting they would collect the car and look at this for a repair or refund. Marc and the owner basically denied all responsibility for the vehicle and claimed that this had been caused by driver misuse. How and why they come to this conclusion I will never know. The car had not been driven much and there were not many additional miles. They said that they would do nothing. I suggested a third party inspection but they still said the car was not their responsibility and blamed my employee (with no evidence - the car had been driven carefully and not very much) for causing the catastrophic engine failure. I then contacted the warranty company and they advised that Glendale had only taken out a 3 month warranty, not 6 months as agreed and as specified on the sale receipt document. This is patently dishonest. I purchased the car for my company from a garage as I believed this would provide greater security should there be an issue under the warranty period. This company should be avoided at all costs. They talk the talk at the point of sale and then wash their hands with any after sales care and responsibility. I will be taking them to a small claims court and have already contacted Trading Standards about this company. You have been warned. Stay away from this company or pay the consequences.

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"Bought a second hand automatic car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had my car from Glendale Garage for a week now and absolutely love it. When I first went and saw it there was no pressure sales pitch. Marc was very friendly down to earth, could instantly tell it was a family run garage and could understand why the workshop was so busy, I know if I have any problems I don't have a doubt about informing them. Well done you all

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Dealership Information

Glendale Garage is an Independent dealership that is based in Newcastle upon Tyne. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2 reviews3 out of 5 stars — Rated Average
Excellent
1
Very Good
0
Average
0
Poor
0
Terrible
1

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  • Contact Information

    Address

    Glendale Garage
    Glendale Avenue
    Newcastle upon Tyne
    Tyne and Wear
    NE3 4RS

    Get in touch

    http://www.glendalegaragegosforth.co.uk

    Opening times

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    Dealership Statistics

    50%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Glendale Garage

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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