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53% Recommend
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15 reviews from our car dealer reviews community
Leave a review for Glyn Hopkin Nissan Chelmsford
Leave a review

15 reviews from our car dealer reviews community

Leave a review for Glyn Hopkin Nissan Chelmsford
Leave a review
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"Highly recommended"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

The whole process of buying my Nissan Qashqai was managed smoothly and professionally and the car was set up exactly to my liking. When I had a few technical difficulties managing the electronics, the sales staff couldn't have been more helpful. Special mention to Nathan for his help.

Reviewer has confirmed their email address

+0 Found this review helpful
"Nathan"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Nathan has been so helpful, nothing has been to much trouble, he has been extremely kind and helped us through a very difficult time and explained everything to us about the car. I would like to give him a first rate rating. Thank you Nathan. Tina Wright and Abbey Evans.

+0 Found this review helpful
"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Picked up our new NISSAN QASHQAI HATCHBACK 1.3 DiG-T MH 158 Tekna 5dr Xtronic the other day. The service we got from our salesman Nathan Finan was outstanding, he made the whole experience enjoyable, from choosing the car to purchasing. He was very friendly, polite & knowledgeable and took his time to explain how the car system worked. I would highly recommend Nathan and the Chelmsford Nissan Dealership.

Reviewer has confirmed their email address

+1 Found this review helpful
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"Great service from start to finish"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Nathan was excellent and answered all my questions.

Reviewer has confirmed their email address

+0 Found this review helpful
"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Just collected my new Qashqai E Power, my 4th Qashqai, always deal with Wayne Charter who in my mind is the perfect salesman, knowledgable, friendly, polite and offers the best of customer care. Wayne is an credit to the Glyn Hopkin dealership.

Reviewer has confirmed their email address

+0 Found this review helpful
"Sold us a car where the keys don’t fit "
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

We only found out 6 months later when the key fob battery went flat that neither key fits the door lock, so I reckon it’s had a accident and the door has been changed but not the lock. Getting no reply from them to find out what can be done

Reviewer has confirmed their email address

+0 Found this review helpful
"Great Service. "
3.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Booked my Nissan Pulsar in for a Software update as Radio/Sat Nav system kept dropping out. Customer Service staff were extremely polite, aware of the problem. The Issue was resolved very professionally, other problems were also highlighted to me. Thank you.

+0 Found this review helpful
"Great Experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Thank you Tony Tibbitt for your professional and personal help in our search for our new Qashqai which had to be “automatic “ . Tony took the time to search other dealerships and we now have a lovely Qashqai. This was a pleasant experience, no pressure applied with no pressure applied.

+0 Found this review helpful
"Untrustworthy "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

This dealership have no safety concerns for their customers. They are happy to take your money AND supply incorrect parts and when asked to replace what was issued, NO RESPONSE. But yet, I have been left with no replacement which means Nissan have left me to drive unsafely!!! Complaints procedure is disgusting, all I'm told is the case manager will contact you. The case manager says, chelmsford are going to call you to resolve......to date no one has called. This has been going on for WEEKS!!!! Terrible behaviour. THINK TWICE BEFORE SPENDING YOUR MONEY HERE. BELIEVE ME, ONCE TAKEN YOU WILL NOT GET THE SAME SERVICE AGAIN. IF THERE WAS A MINUS SCORING, NISSAN WOULD GET IT. BE VERY CAREFUL, THEY WILL INCREASE YOUR STRESS LEVELS

+3 Found this review helpful
"Vehicle Advertising questionable"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I considered upgrading my 2016 Juke Visia for a newer Juke with more equipment . The first Juke one owner 2018 bose personal edition It turned out when I received the personalised video they had changed the aero black alloy wheels for a set of nasty sports wheels , and at 13000 miles it required new set of front brake pads mileage 15000. miles [my point is my juke has covered 26940 miles brake pads are fine . second juke had the aero sports wheels advertised on the website but they were replaced with ugly sport wheels . third juke was a very nice black Juke bose personal edition but I believe the salesman had reduced the finance payment as much as possible so I had to give that a miss shame nice motor fourth juke offered was located at another glyn hopkin dealership east london branch this was a 2019 tekna bose I asked for some photos especially of the wheels I looked up the vehicle on U-Tube via reg no this juke has been for sale for 11MONTHS the photos I received showed heavy corrosion on the brake discs I emailed the salesman this opinion which was an honest opinion did not hear from them again .

+0 Found this review helpful
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Dealership Information

Glyn Hopkin Nissan Chelmsford is an Franchise dealership that is based in Chelmsford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
15 reviews3.3 out of 5 stars — Rated Average
Excellent
7
Very Good
1
Average
1
Poor
3
Terrible
3

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  • Contact Information

    Address

    Glyn Hopkin Nissan Chelmsford
    8 Waterhouse Lane
    Chelmsford
    CM1 2TF

    Get in touch

    01245 355550
    https://www.glynhopkin.com/nissan/contact-us/nissan-chelmsford/

    Opening times

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    Dealership Statistics

    53%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Glyn Hopkin Nissan Chelmsford

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