Just like to say thank you to Connor who helped us buy a used vehicle. Connor was not at all pushy. He listened to our requirements and found exactly the right vehicle for us. He was extremely helpful and knowledgeable throughout and even went out of his way to help when we had technical difficulties paying Road tax online. (Our fault entirely).
Reviewer has confirmed their email address
The whole process of buying my Nissan Qashqai was managed smoothly and professionally and the car was set up exactly to my liking. When I had a few technical difficulties managing the electronics, the sales staff couldn't have been more helpful. Special mention to Nathan for his help.
Reviewer has confirmed their email address
Nathan has been so helpful, nothing has been to much trouble, he has been extremely kind and helped us through a very difficult time and explained everything to us about the car. I would like to give him a first rate rating. Thank you Nathan. Tina Wright and Abbey Evans.
Picked up our new NISSAN QASHQAI HATCHBACK 1.3 DiG-T MH 158 Tekna 5dr Xtronic the other day. The service we got from our salesman Nathan Finan was outstanding, he made the whole experience enjoyable, from choosing the car to purchasing. He was very friendly, polite & knowledgeable and took his time to explain how the car system worked. I would highly recommend Nathan and the Chelmsford Nissan Dealership.
Reviewer has confirmed their email address
Nathan was excellent and answered all my questions.
Reviewer has confirmed their email address
Just collected my new Qashqai E Power, my 4th Qashqai, always deal with Wayne Charter who in my mind is the perfect salesman, knowledgable, friendly, polite and offers the best of customer care. Wayne is an credit to the Glyn Hopkin dealership.
Reviewer has confirmed their email address
We only found out 6 months later when the key fob battery went flat that neither key fits the door lock, so I reckon it’s had a accident and the door has been changed but not the lock. Getting no reply from them to find out what can be done
Reviewer has confirmed their email address
Booked my Nissan Pulsar in for a Software update as Radio/Sat Nav system kept dropping out. Customer Service staff were extremely polite, aware of the problem. The Issue was resolved very professionally, other problems were also highlighted to me. Thank you.
Thank you Tony Tibbitt for your professional and personal help in our search for our new Qashqai which had to be “automatic “ . Tony took the time to search other dealerships and we now have a lovely Qashqai. This was a pleasant experience, no pressure applied with no pressure applied.
This dealership have no safety concerns for their customers. They are happy to take your money AND supply incorrect parts and when asked to replace what was issued, NO RESPONSE. But yet, I have been left with no replacement which means Nissan have left me to drive unsafely!!! Complaints procedure is disgusting, all I'm told is the case manager will contact you. The case manager says, chelmsford are going to call you to resolve......to date no one has called. This has been going on for WEEKS!!!! Terrible behaviour. THINK TWICE BEFORE SPENDING YOUR MONEY HERE. BELIEVE ME, ONCE TAKEN YOU WILL NOT GET THE SAME SERVICE AGAIN. IF THERE WAS A MINUS SCORING, NISSAN WOULD GET IT. BE VERY CAREFUL, THEY WILL INCREASE YOUR STRESS LEVELS
Glyn Hopkin Nissan Chelmsford is an Franchise dealership that is based in Chelmsford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Glyn Hopkin Nissan Chelmsford
8 Waterhouse Lane
Chelmsford
CM1 2TF
01245 355550
https://www.glynhopkin.com/nissan/contact-us/nissan-chelmsford/
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