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16 reviews from our car dealer reviews community
Leave a review for Glyn Hopkin Nissan Romford
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16 reviews from our car dealer reviews community

Leave a review for Glyn Hopkin Nissan Romford
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"Courtesy isn't Free"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Service is advertised with "free" courtesy car. The small print says "may" exclude insurance. Remember you're dealing with used car salesmen here so "may"="will" and so be prepared for a £20 charge for "courtesy".

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"New car different specs "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Saw a Nissan n connect in showroom ordered one when I picked it up the specs was not the same as the one in the showroom told the dealer and they said that's how nissan send them in palmed me of as a good will gesture Scotchgard I wanted the model I saw on the showroom floor this is my fourth new vehicle from this dealer

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"Excellent customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm loving the car that Andy sold me. I got a good deal and enjoyed the process..

"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a car through Glyn Hopkin Romford via the Motability scheme. I was very impressed by the efficient and personable service from Jacob and his team. I highly recommend them!

"Glyn hopkins"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Disappointed that 11 month after I bought a £23000 x trail and Gkyn Hopkin Nissan in Romford were not interested in even looking at it to buy back ! Even for part exchange ? They tried to make me have finance ! Then kept telling I was due a service ? Only interested getting what can at the time of sale , nothing more ! I just think they are wide boys ! Typical car sale Boycey.

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"Absolute rubbish"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a used Qashqai from Glyn Hopkin Romford and had problems from day 1. I had a new engine a new wheel bearing & numerous visit for the stop start. Eventually they bought the car back at a loss of almost £4000 . I would never buy another Nissan

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"Not Happy with the Customer Service"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Reported a Fault to the Sales department at Glyn Hopkin Romford branch on the First Day of the Car purchased. Its been 2 months still not fixed. Basically they are just registering complain but not forwarding it to the correct department. We need to keep chasing them for the problem to get fixed.

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"Avoid sales "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Gone downhill fast. I have used previously purchased a car from Glyn Hopkin and would use again; just never the Romford branch. Visited to purchase a car and after showing the salesman better deals on an Email sent by Glyn Hopkins was told he was already giving me the best deals, clearly he wasn't. Looked at a second hand deal at £16,995 by the time he had worked out a deal he had added an extra £1,300 on for gap insurance wheel insurance and paint protection that was not wanted or needed or asked for; and hidden in the quote. Salesmen at Romford branch are driven for themselves and not the customer. If you want to pay more money and don't need any genuine deal then by all means use Romford, if however like me you are looking for the best deals available and a salesperson who is not totally self centred and feels he's doing you a favour I would go elsewhere and save £££££

"Dishonest company"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Glyn Hopkin Nissan Romford sold me a damaged abused car as new then does cheap cover ups management don’t care as soon they got deposit whole attitude changes before deposit. lying sales managers who don’t listen, stay clear of this company they rob their own mothers for 50p.

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"Paid for repairs, didn't get fixed"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Paid Glyn Hopkin Nissan in Romford to get a fault fixed, didn't actually fix the problem, had to wait another 2 weeks to get the car in again for a repair, then asked to pay over £700 on top of what I already paid. I was told they wouldn't have known about the real problem until they fixed something else first but this was AFTER I realised it wasn't fixed not before. Didn't try to help me out apart from knocking off £50, too little too late. When i returned to take my car away they also left the headlights on, good job I picked it up 30 minutes after they called otherwise they would have tried to charge me for a new battery too.

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Dealership Information

Glyn Hopkin Nissan Romford is an Franchise dealership that is based in Romford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Nissan
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
16 reviews2.5 out of 5 stars — Rated Poor
Excellent
4
Very Good
1
Average
3
Poor
2
Terrible
6

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Contact Information

Address

Glyn Hopkin Nissan Romford
279-289 London Road
Romford
Essex
RM7 9NP

Get in touch

01708 772703
https://www.glynhopkin.com/nissan/contact-us/nissan-romford/

Opening times

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Dealership Statistics

25%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Glyn Hopkin Nissan Romford

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