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Paid Glyn Hopkin Nissan in Romford to get a fault fixed, didn't actually fix the problem, had to wait another 2 weeks to get the car in again for a repair, then asked to pay over £700 on top of what I already paid. I was told they wouldn't have known about the real problem until they fixed something else first but this was AFTER I realised it wasn't fixed not before. Didn't try to help me out apart from knocking off £50, too little too late. When i returned to take my car away they also left the headlights on, good job I picked it up 30 minutes after they called otherwise they would have tried to charge me for a new battery too.
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Went to Glyn Hopkin Nissan Romford the other day with my partner and my two babies, walk in and no come to great us, we new the car we was looking for so we see it in the show room and went over to have a look more inside, in this time no one has come over to see if we needed any help yet a couple come in and two sales man went over to great them we started to walk away and in the back room was three seals people sitting there just looking st us I never felt so uncomfortable in my life, well thank you for being so rude you lost out on a sale went to Basildon and was greated with open arms thank you Nissan Basildon can’t wait to pick up my new xtral.
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Well this is my feelings about Glyn Hopkin Nissan in Romford..the courtesy car was good, I was told a total for major service nearly four hundred pounds, and online told next service free....bill over four hundred pounds..not told why I had to pay more than set fee..this price is 100per cent more than I was quoted..elsewhere..but I used them car still under guarantee..not told next service free, Felt this could have been a pull to get my service done.Main grip told by phone car ready..attended romford and told I had puncture..tried to. Contact me..but no evidence on mobile of call..how can it be ready with a puncture..ok not part of service, but should have been done for customer satisfaction paid for repair which was done..checked car..car cleaned outside but lots of dry spots, why because not wiped down..checked carpets.still dirty..is this a.clean or just quick wash and go..but good thing the wheels were cleaned properly..would you go there after this..you decide..robert wall.
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I purchased my new Nissan Qashqai in 2014 and have used the Glyn Hopkin Romford branch (I live in Benfleet) for all my servicing etc since. the customer service has been excellent every time hence me returning each year to this branch. They have kept me up-to-date with any issues minor or otherwise that may require a check (free). I am puzzled by some peoples attitude to the Romford branch as I am not the most easiest person to please but have always had good service.
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Glyn Hopkin Romford keeps sending us email with offers but fails to return telephone enquires to their offers. I telephoned and spoke to the Assistant Manager with regards to a new Nissan Juke and are still waiting 30 days later. I have now purchased a new car from Bristol Street Nissan and would highly recommend them as being the best and also the cheapest.
I ordered a Nissan Leaf. The order form was very confusing and stated a sum of money which I did not recognised. When I asked about it they told me that the real price s the one I was told. At least I got this in writing. Next day I was told that the insurance deal is not going to apply for me and it was a mistake. Then I kept asking about the time of arrival of the car but no definite answer till today that I got an e-mail to go and sign the finance paperwork and then I would be advised about the delivery date. I thought I was bullied and forced to do something I did not want to do. Glyn Hopkin Nissan in Romford are only interested in the money and nothing else.
Well, Glyn Hopkin in Romford met all deadlines they said they would, actually taught me a lot about the car before i made the purchase. Let me have a test drive too and that went well so i bought a Nissan Qashqui. Really happy with everything
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Glyn Hopkin Romford Nissan is an Franchise dealership that is based in Romford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Deals in: Cars
Manufacturers: Nissan
Franchise Dealership
| Excellent | 2 | |
| Very Good | 1 | |
| Average | 0 | |
| Poor | 1 | |
| Terrible | 3 |
Glyn Hopkin Romford Nissan
London Road
Romford
Essex
RM7 9NP
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