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40 reviews from our car dealer reviews community
Leave a review for Glyn Hopkin Nissan Romford
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40 reviews from our car dealer reviews community

Leave a review for Glyn Hopkin Nissan Romford
Leave a review
"Stay away from this company"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Shoking service. Absolutely disgusting the way they treat customers. No respect, very little communication when you trying to get hold of them. They were trying to sold me a damaged car and wanted confirmation if irs okay with me so they can start repairing. Disgraceful. Now I can't even get my deposit back. Do not trust them. Check all reviews which will tell you all.

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"Really happy with service and car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When we arrived, we thought we wanted to lease a car, and the first person who approached us simply told us "we don't do that". However, as we took our time looking at the cars, Akeem came over and took more time to assess our needs and find an alternative solution that worked for us, and we ended up going ahead. When the delivery estimate was going to be missed, Akeem went above and beyond to find us a solution so we didn't miss out.

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"Great service from Akeem King "
3.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Akeem dealt with all my queries promptly and competently. He understood my requirements and reflected this in the different options he presented to me. I am yet to receive the car and my rating for vehicle is neutral.

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"My new car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thanks Glynn Hopkin For my new MG Very happy with It and my salesman Was very quick And helpful

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"Run around regarding refund "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a very poor experience with this branch - particularly Brandon Roddy he was so quick to take a reservation deposit. Then when I was due to have it refunded I kept getting the runaround it’s been 3 weeks and still I’m waiting for my refund! With the manager promising call backs and not following through and Brandon doing the same! I would never recommend this branch and I would avoid. They only care when the can make a sale apart from that extremely poor service!

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"Very Bad Service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If i can avoid anyway buying a car off this dealership i would have at least feel better. I returned my car within a week of buying it under consumer act 2015 eventually got some monies back £2k lost and lots of problems Please dont buy a car from this dealership

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"Thank you it's a very nice"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Picked up a car today and basically a very nice car Benjamin was very good the salesman helped us thank you

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"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thank you to Mario and Alberto very professional, kept me informed regular with updates.

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"Very poor post-sale service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid Glyn Hopkin - very poor post-sale service. Failure to answer emails, messages or telephone calls. When I went to pick up my brand new Kia in August from Glyn Hopkin Kia East London, there was a small dent on the car (yes that’s correct, not second hand or used car but a dent on a BRAND NEW car!). Dennis was very apologetic and said if I come back another day he will get the dent taken out. Naturally I was extremely disappointed, however as I had travelled over 200 miles especially to pick the car up, I had no choice to take the car and agreed with Dennis that I’ll contact him when I’m back in London again in the future to get the dent sorted out. For my inconvenience, Dennis promised to order a free accessory (windscreen protector worth only about £60) and post it to me. It's been 3 months and there is still no update on the windscreen protector I was promised. I have been chasing Dennis and Glyn Hopkin East London for weeks now, I have sent numerous email, spoke to 3 or 4 people and left several messages, but still no update. It seems they are not interested in keeping up their promises or even get back to you once they have your money. Very poor post-sales customer service, I would not recommend this company and will never buy anything from Glyn Hopkin ever again.

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"Visited Glyn Hopkin Romford for service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent garage. Service department very professional in the way they deal with customers. I would give Olivia special praise, in the way, she handled my Nissan Juke service. Kept me constantly informed, as to how the work was going. In a very polite, and competent way. Manager Andy brilliant. 10 out of 10 for the way the garage looked after me. Would definitely recommend to others.

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Dealership Information

Glyn Hopkin Nissan Romford is an Franchise dealership that is based in Romford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
40 reviews2.9 out of 5 stars — Rated Average
Excellent
16
Very Good
2
Average
5
Poor
2
Terrible
15

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  • Contact Information

    Address

    Glyn Hopkin Nissan Romford
    279-289 London Road
    Romford
    Greater London
    RM7 9NP

    Get in touch

    01708 772703
    https://www.glynhopkin.com/nissan/contact-us/nissan-romford/

    Opening times

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    Dealership Statistics

    42%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Glyn Hopkin Nissan Romford

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    Directors: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
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    VAT Number: XXXXXXXXXX


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