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I bought a car from Glyn Hopkin St Albans from which it has a huge tear in the driver seat, a hole in the passenger seat, a hole in the back seat and a hole in the roof, it smelt of cigarette smoke and the car was still dirty. tried to arrange for repairs to be done the following day from which the dealership told me I had to travel 150 miles back down, where I would have to leave my car with them for 3 hours! I was offered no courtesy car and had to ask that my travel expenses be reimbursed. they also couldn't arrange for it to be done closer to home, they were taking days to reply back to my emails and when I have tried to take it up with the dealership manager I have point blank been ignored. I am taking this car back to the dealership and will be taking my business else where. disgusting customer service! they only want your money and your signature! after that, you are completely on your own! horrendous and distressed experience!
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Glyn Hopkin Nissan St Albans
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