Gordon Lamb Chesterfield Station Road

3 reviews3.9 out of 5 stars — Rated Very Good
0% Reviews
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66% Recommend
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3 reviews from our car dealer reviews community
Leave a review for Gordon Lamb Chesterfield Station Road

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3 reviews from our car dealer reviews community

Leave a review for Gordon Lamb Chesterfield Station Road
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"Appalling customer service. Steer clear."
1.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fine until something goes wrong. Bought a car from these people last year. At the time the service plan wasn't finalised so wasn't an option on the initial order. At delivery I was told I had a month to order it. It was a fairly obvious purchase to make at £750 pounds for 5 years. A couple of weeks later before I got around to ordering it, I received a letter welcoming me to the service plan along with a membership card. I called the customer service number on the letter asking if this was a mistake as I hadn't purchased it yet. Was told that the plan was paid for and had been included in the price of my car. Came to book my car in for its first service and I'm told there is no service plan. Dealer denied any knowledge. After some investigation found the dealer had set up the plan in error then cancelled it two weeks later, but didn't bother to inform me. Went back to them with this information and was told it was now too late for me to order the plan and they wouldn't do anything to help me despite the fact that it was their fault.

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+0 Found this review helpful
"great service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Short and sweet, Great service from Gordon Lamb Chesterfield, Great vehicle! Extremely happy!

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"spot on at gordon lamb chesterfield"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything at Gordon Lamb in Chesterfield was spot on. I haven't had any problems before or after so I couldn't score this dealerships any higher in terms of their cars and service too. Gordon Lamb Chesterfield is a dealer that I highly recommend.

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Dealership Information

Gordon Lamb Chesterfield Station Road is an Franchise dealership that is based in Chesterfield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Land Rover, Nissan, Renault, Skoda
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
3 reviews3.9 out of 5 stars — Rated Very Good
Excellent
2
Very Good
0
Average
0
Poor
1
Terrible
0

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Contact Information

Address

Gordon Lamb Chesterfield Station Road
Discovery Way Station Road
Whittington Moor
Chesterfield
Derbyshire
S41 9EG

Get in touch

http://www.gordonlamb.co.uk

Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

66%
Would recommend this dealer to family and friends
66%
Thought the dealer was knowledgeable and helpful
66%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Gordon Lamb Chesterfield Station Road

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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