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5 reviews from our car dealer reviews community
Leave a review for Graylands Ltd

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5 reviews from our car dealer reviews community

Leave a review for Graylands Ltd
Click on the stars to start your review
"Dangerous - Beware - Not To Be Trusted"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Letter to Graylandsltd....... I Bought a Land rover Discovery from you back in May 2017. P453BTA. I Know it only had a 3 month warranty but in the first month I found that:- The BATTERY was inadequate and not charging and also Wedged in with a piece of wood, Which if tested by a professional competent MOT service Technician, It would have failed. (This I have now replaced.) The FRONT DRIVERS WHEEL hub had a bolt bent and welded into place because it had been cross threaded giving limited steering capacity. This also would have failed the MOT because it would have led to a serious accident. (Now Repaired.). The HEATER MATRIX leaked all over the floor and does not work. (Now waiting for it to be replaced soon.) The Supposed WELDING of FOOT WELLS-WINGS-SILLS-CROSS MEMBER- BOTH REAR WHEEL ARCHES-REAR FLOORING which was stated ' was all done' is also inadequate or mostly not even touched. The RADIATOR was inadequate and leaked continuously. (I have also replaced this.) CENTRAL LOCKING has continuous problems as in it will not lock or stay locked. The Head Gasket Seal should have been replaced in the service; diesel filter also should have been replaced. Hand brake cable was extremely loose which would have failed the MOT. (Now Repaired.) Fan Belt / Cam Belt / Tuning should have been done in the service prior to Sale as with like everything else. As for the broken mirror on the driver’s side which was the only advisory given. No Matter how old the car, It Should is 100% road worthy when being sold. Especially by a long standing professional Garage as this. So overall I am EXTREMLY DISSAPOINTED that you let it go out on the road in this fashion with your very own MOT PASS!! Now reported to the DVLA and to the DVSA. I am also very unhappy with the Dishonesty of the Staff i.e., ROB. As He said that ‘I would not be Disappointed.’ and ‘ALL WORK HAD BEEN DONE.’ I HAVE BEEN NOTHING BUT DISAPPOINTED. The reason why it was not brought back to yourselves within the 3 month warranty is because I refuse to be disappointed again and I will have it repaired by a trustworthy PROFFESIONAL of whom will not disappoint me. Which would have been extremely likely If had I come back to you! There are many other things wrong with the car but I have been just too angry.

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"Beware Beware Beware!!!!!!"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Be very cautious of this dealer in how they describe their cars I bought a Jaguar XJ6 from them which was described as outanding on Autotrader and traveled over a 100 miles this was far from the case it had paintwork issues and all four wheels were damaged and problems with the key barrel ,did not want to resolve the issues told them that I was going to leave a review then put pressure on stating they would get there solicitors onto me if I did it will now go to court take the money and run attitude very very poor!!!!!!!

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+1 Found this review helpful
"Poor after sales"
2.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a car from Graylands and wanted some help with a matter and was told warranty does not cover that and for what I had payed and the age of the car what did I expect well a bit of help has there is definitely accident damage which has been repaired in the past not saying that they new about this but I only wonted to see if they could help with realignment of the boot so no help got a Shoddy car and shoddy service and shoddy after sales I would not touch a car from here again and would not recommend to anyone.

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+1 Found this review helpful

Alan foot in response to Poor after sales

Could not agree more

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"Everything went perfect!"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It was quite a distance (50 miles) to get to Graylands Ltd but it was well worth the journey. There was no issues to report in my 5 4 months of owning the and this is why I would recommend them. Also worth mentioning the Vauxhall I got of them was as described from the advert!

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+1 Found this review helpful
"Easy and pleasant to deal with"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Its took me a while, 10 months to be exact to get around to writing a review , better late than never I suppose ,but what i can say is that the car I purchased has been totally reliable and has never let me down, furthermore when i purchased the Jaguar XType there was no sales pressure, there was a slight glitch but handled quickly and the noisy wheel bearing changed without fuss. Charles who sold me the car was totally professional with the sale and gave me a fair part exchange on my old car , I will when i decide to change my car . deal with Graylands again,All in all a very pleasant transaction.. I have recommended Graylands to family and friends.

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+4 Found this review helpful
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Dealership Information

Graylands Ltd is an Independent dealership that is based in Bedworth. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
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Used Car Sales
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Ratings
5 reviews2.8 out of 5 stars — Rated Average
Excellent
2
Very Good
0
Average
1
Poor
0
Terrible
2

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Contact Information

Address

Graylands Ltd
School Road
Bulkington
Bedworth
Warwickshire
CV12 9JB

Get in touch

http://www.graylandsltd.co.uk

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Dealership Statistics

40%
Would recommend this dealer to family and friends
60%
Thought the dealer was knowledgeable and helpful
25%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Graylands Ltd

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Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
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Registered Name: XXXXXXXXXX
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