14% Reviews
replied to
57% Recommend
to friend


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7 reviews from our car dealer reviews community
Leave a review for Greenfield Autos Ltd

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7 reviews from our car dealer reviews community

Leave a review for Greenfield Autos Ltd
Click on the stars to start your review
"Stay Clear "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would strongly advise to stay away from Greenfield Autos and avoid at all costs, as they sold me a faulty car which I brought in May 2017 as I travel far for work and due to a disability, I required an automatic. The car was identified with a major fault within 2 weeks of purchase and fault was apparent prior to purchase and the garage was notified both Rob And James, I asked for the car to be repaired or returned at which they refused on numerous occasions, since I have sent multiple emails and with supporting documents regarding the fault and repair costs and the garage has been most unhelpful in resolving this matter, this has been ongoing for a good part of a year with the garage not willing or accepting to help in any way they have provided misinformation multiple times to myself and other remediation parties involved. This has caused myself added stress both mentally as well as physically regarding my health. This garage has done nothing to uphold any of there responsibilities or obligations. Please save yourself a lot of stress and stay away. I can provide proof of emails ad any documentation required to support this statement. The car was advertised for sale and in correspondence exchanged between the garage and myself they claim to have advertised it for spares or repairs to which i still have a copy of the original advert which i have attached so numerously false information was provided by the garage.

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james baldwin from Greenfield Autos Ltd in response to Stay Clear

Dear Jatinder, As expressed in previous emails with you, we are sorry you have had a problem with your car, however feel it important to add some context surrounding your feedback. The 11 year old car in question was taken in part exchange and had 135,000 miles. You viewed and test drove the car and were happy with its condition. It was made very clear to you that the car had NOT been mechanically checked. This is not our normal practice but high mileage 'part exchange' cars are the exception. As a result we made it clear that we were unable to provide a warranty on the car due to its mileage and so it was being sold as seen and labelled 'spares or repair'. The price reflected this which you agreed was 'cheap'. At point of sale we were open and honest about the terms that the car was sold under both verbally and in writing. You agreed to this and signed an invoice accordingly. I am sorry that a problem developed with the car after sale and that you now refuse to accept those terms despite our efforts to reason with you. Regards, James and Rob

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"No issues at all "
4.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had no issues at all with my Golf from Greenfield Autos. I purchased it back in September and it's still running perfectly. The car is really good value for money and up to now I have had no issues with it at all. I would definitely recommend this dealership to anyone.

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"Happy Astra buyer"
4.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Vauxhall Astra from here back in July and I am very happy with everything. The car was clean and in good condition and up to now it's running fine. The staff at the dealership have been very helpful and friendly and I would highly recommend them to anyone.

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"average"
4.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Honda Civic back in July. There's was a misunderstanding about the day that i would be coming to collect the car so when I arrived it had not been cleaned and I have had a couple of minor issues but I have just got them sorted myself. the whole experience was pretty average and I don't think I would go to them again.

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"James was lovely"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really good experience with Greenfield Autos! James is a really nice and super helpful salesman. The car I bought which was a Vauxhall Insignia and I love it, had no problems with it at all. I would highly recommend these guys they are fantastic.

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"not the best experience"
2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My experience with Greenfield Autos could have been better with more customer care and professionalism. There wasn't much in the way of customer service and they didn't clean the car beforehand. I wouldn't use them again in the future.

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"Matt 27"
4.3 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would go back and recommend to anyone looking to buy a car Just because they seem very genuine, honest, up front, great price for my Subaru Impreza. It was a clean example of what i was after, seemed alright and happy with selection of cars they had on offer at Greenfield Autos, helped with all questions and even picked me up to collect the car. Couldnt really ask for much more

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Dealership Information

Greenfield Autos Ltd is an Independent dealership that is based in Redhill. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
7 reviews3.7 out of 5 stars — Rated Very Good
Excellent
5
Very Good
0
Average
0
Poor
1
Terrible
1

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Contact Information

Address

Greenfield Autos Ltd
Unit 3 Priory Farm Sandy Lane
South Nutfield
Redhill
Surrey
RH1 4EJ

Get in touch

01737902402
http://www.greenfieldautos.co.uk

Opening times

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If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

57%
Would recommend this dealer to family and friends
71%
Thought the dealer was knowledgeable and helpful
80%
Thought issues were resolved quickly and easily
14%
Percent of reviews responded to by this dealer

Additional Information About Greenfield Autos Ltd

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