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4 reviews from our car dealer reviews community
Leave a review for Griffin Mill Cars

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4 reviews from our car dealer reviews community

Leave a review for Griffin Mill Cars
Click on the stars to start your review
"bad"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very similar experience to the other reviews here. As long as you dont have a problem they are great . When you do good luck the after-sales are shocking. They dont return your calls and simply dont care. When you have a car purchased new that is 18 months old and loses gears they tell you to bring it in. Hello pick it up there are no gears. Worse after sales I have ever had.

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+0 Found this review helpful
"Dont buy any car from Griffin Mill"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They done a supposed service, i asked them to check out a tyre problem they said all fine, We picked car up to go away for the weekend still had the problem took the car to a tyre company and they found 2 nails in the tyre i asked griffin mill to check out for us. We dont even know if they done a service at all. Kia Customer service is a waste of time. Rob the so called manager didnt want to know and thats it as far as Griffin mill and Kia are concerned. Dont waste your money here.

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+0 Found this review helpful
"Great until they take the deposit!!"
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All down hill from there. Repeatedly broken promises on delivery dates. Salesperson (Nicholas) never returns calls. Sales manager (Andy) worse! Griffin Mill Garages say anything to win the business!! I eventually cancelled the order and bought elsewhere.

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+3 Found this review helpful
"Taff10"
2.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do not believe everything you read about Nissan Qashqai, Purchased a brand new Qashqai costing £23.000, I have had an internal water leak covering the front and rear floor , water had come in through the n/s front wing as the vehicle was standing on my driveway, Drivers door handle had to be replaced, Car is currently back at the dealership awaiting NEW ENGINE !! yes a new engine, it has been there since July 22nd 2016, Customer service absolute rubbish, they never hardly return calls, contacted Managing Director of Nissan cars, i would have more response from a brick wall, The dealership do not care about your consequences and do not keep you up to date of ongoing issues, (They were not like that when i was purchasing the car) I would definitely recommend going to another dealership, My car is still awaiting repair today 6th September 2016, please please please consider this review.

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+5 Found this review helpful

Clarence Meadows in response to Taff10

Should have gone to Wessex garage they provide brilliant service, keep you up to date with the progress on repair and they are reasonable with their prices.

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Dealership Information

Griffin Mill Garages Limited are an official dealership for Peugeot, Kia, Fiat, Nissan, Renault and Dacia, and approved aftersales centre for ŠKODA.

Deals in: Cars
Manufacturers: Fiat, Kia, Nissan, Peugeot, Skoda
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
4 reviews1.5 out of 5 stars — Rated Poor
Excellent
0
Very Good
0
Average
1
Poor
1
Terrible
2

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Contact Information

Address

Griffin Mill Cars
Upper Boat
Pontypridd
Cardiff
South Glamorgan
CF37 5YE

Get in touch

01443 531090
http://www.griffinmill.co.uk

Opening times
Mon 09:00 - 18:30
Tue 09:00 - 18:30
Wed 09:00 - 18:30
Thu 09:00 - 18:30
Fri 09:00 - 18:00
Sat 09:00 - 17:00
Sun 10:00 - 16:00

Dealership Statistics

0%
Would recommend this dealer to family and friends
0%
Thought the dealer was knowledgeable and helpful
0%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Griffin Mill Cars

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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