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Good experience when purchasing my car with Grovehurst Cars.
Reviewer has confirmed their email address
BE AWARE. Very bad after sales from Groveshurst Cars . Land Rover I bought had a few issues, they dragged their heels getting them fixed. When bought car had engine management light on, EGR valve issue. They suggested blanking them - cost £20 as opposed to £300-400 EGR Replace. This needed the car to be remapped - cost £250. Once EGR blanked they refused to pay for remap. I paid to get this done and going through small claims court for reimbursement. The attitude from dealer was terrible, to the point of telling me that I am not the legal owner of the vehicle, but the finance company is and I have allowed works/modifications on 'their' (finance company) vehicle!!!! Also, the car they bought from me had outstanding finance - they did not pay this off and I have a mark against my credit file and a fee from the finance company for a missed payment.
Reviewer has confirmed their email address
Sophie Greenwood in response to After sales terrible
I'd be interested to hear what happened as I am also going through small claims with this company
Steve in response to After sales terrible
Sorry to hear this a friend of mine is having similar issues with them IE car / after sales , ignoring calls etc and will probably go to court manager Darren verbally abusive car still faulty
Very good experience with this dealership, I purchased a Mercedes back in September and up to now I have had no issues with it. it was nice and clean and in very good condition and the dealers have been great. I would recommend this dealership.
Reviewer has confirmed their email address
Grovehurst Cars Ltd specialises in selling second hand cars. This is a family run business that sells over 130 cars at any one time and offers typical main dealer services such as part exchange, finance, warranties and are open 7 days a week.
If anyone has had an experience at this dealership then please share this with us by leaving a review below.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Grovehurst Used Car & Finance Supermarket Kent
King Street
Sittingbourne
Kent
ME10 2QD
| Mon | 09:00 - 18:00 |
| Tue | 09:00 - 18:00 |
| Wed | 09:00 - 18:00 |
| Thu | 09:00 - 18:00 |
| Fri | 09:00 - 18:00 |
| Sat | 08:30 - 17:30 |
| Sun | 10:00 - 16:00 |
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