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36 reviews from our car dealer reviews community
Leave a review for GuildAutos Ltd
Leave a review

36 reviews from our car dealer reviews community

Leave a review for GuildAutos Ltd
Leave a review
"Excellent Value with Full MOT "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a car from Guildauto limited and I couldn't be happier with my experience. Not only did I find a vehicle that perfectly suited my needs, but the value I received was exceptional. First and foremost, the fact that the car came with a full MOT and a 3-month warranty gave me peace of mind. It's rare to find such comprehensive coverage included in a used car purchase, and it speaks volumes about the dealership's commitment to customer satisfaction. The car itself exceeded my expectations. It runs smoothly, handles well, and is in excellent condition both inside and out. I truly feel like I got a great deal for the price I paid. Moreover, the staff at Guildauto were friendly, knowledgeable, and eager to assist me throughout the entire purchasing process. They answered all of my questions thoroughly and made sure I felt confident in my decision. Overall, I highly recommend Guildauto Limited to anyone in the market for a quality used car. With their competitive prices, full MOT, and warranty offerings, you truly can't ask for more. I'm thrilled with my purchase and will definitely be returning for any future automotive needs.

"All Good "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Experience dealing with guildauto limited all good.. Got lovely Yati from them. No pushy salesman. Owner very helpful always there on the phone when we called answer all question and did what he promised.

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"Good cars / Service Definitely Recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Guildauto was recommended from one my friend, He was very happy with car and service so do we. Can't fault these guys they now what they doing... Definitely recommendable garage....

"Great Service....5 stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought another car from GUILDAUTO now nearly 8 cars within friends and families in last 5 years all through recommendation. All very happy no issue at all... some small issue but they sorted without any questions even it was over 6 months of sale. Staff always helpful / cheerful … again thanks to sharry / IAN and new boy … definitely recommended.

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"Awful. Do not recommend! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from here last week, never even had it a day. The brakes were revving, and the speed was just not right at all. I was sold a car that I was told buy the owner that it should not have been sold to me in the first place. So I got a refund after many phone calls to get the car working and yo see when it would be ready. All I got was nonsense on the phone. The owner himself is the most arrogant person I've ever had to deal with and obviously cowboys working on the cars and selling them on. I am pregnant with 3 children. Arguing with the owner about the safety of other people. Absolutely ridiculous attitude.

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+1 Found this review helpful

Charlie in response to Awful. Do not recommend!

Hi Kayleigh I hope you managed to get a refund. I was also conned by this dealership. I have spoken to some other customers who were also in the same situation but they also never recieved refunds. It seems Mr Thind has been running this little fraudulent enterprise for quite some time. There is currently talk of opening a Facebook page for victims of this dealership and I urge you to join when the time comes. There is lots of horror stories

"Always Great "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought many cars over the last 7 years within the friends and family none on them had any issue. highly recommended. Last time they even help my friend even warranty was expired. Thanks, sharry and Ian

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"TURN THE OPPOSITE WAY AND RUN!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

DO NOT BUY FROM THIS COMPANY! YOU HAVE BEEN WARNED! After buying a van from Guild autos for 7.2k I broke down 6 weeks later Upon the AA trying to read the OBD at the roadside they noted it had been intentionally vandalised. Then upon reading the vin number from the windscreen they noted it had been scratched off. The 3 month warranty they provide is false. My van is still under documented warranty written in black and white but Mr Sukhwinder Thind has refused point blank to fix the vehicle and directed me at his solicitors. They like to play a game to waste you out of your warranty. After taking the van to an independent mechanic he says the engine is toast and there's a problem with the cylinders. Very friendly when you are buying the vehicle then when you have a problem you will recieve abuse and shouting down the phone and threats from 'solicitors' The solicitors are really a shady 'law rep firm' with a terrible reputation. In fact almost laughable. Currently I have reported the business to trading standards and am instructing my solicitor in regards to court proceedings I now have the same as many other people reviewing here. An oversized paperweight going nowhere. The cars are doctored and sold to the unsuspecting public This is quite literally the worst company I have ever dealt with in my life and that's not an exaggeration. If I can stop a single other person getting ripped off with this review it's one more poor sod who doesn't have to go through all this stress STAY AWAY - GO TO A PROPER DEALER

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"Extremely unprofessional and no help av"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Wish i had seen these reviews before purchasing from guildauto. Had the car just under 3 months already had to replace discs and pads on all corners. This was after a clean mot provided with car just days before purchasing. Looked back to the previous years mot it had an advisory for discs and pads. All recorded and documented will be passing information to Vosa. 4 days ago car broke down at the side of the road leaving me stranded with a 2yr child at the side of the road. Tried to contact guildauto but couldn't get an answer ended up getting my own garage to recover the car via recovery truck. Tried contacting the dealership for 3 days but never got an answer or reply so asked my own garage to start repairs on the 4th day as I rely on the car for work. I eventually got an answer on the phone with the owner after I explained the issue I was met with some colourful language totally unwarranted I was being completely civil just looking for some kind of help considering it was still in warranty. During the owners rant over the telephone you said contact vosa and trading standards which I have. I've also been lucky enough to have my insurance threw the AA which gives me free legal motor cover. I have now been in contact with their lawyer who finds it ironic you claim AA safe and warranty yet don't honor it. This is now my 5th day with no car thanks to guildauto not to mention the £400 for the discs and pads and now the £800 recovery and repair bill. Just beware before buying from this person.

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+6 Found this review helpful
"Professional"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No Pushy salesman you buy what you like. Very happy the way they do business. Diffenatly recommend guildauto

"Great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really happy with car and services received.... Thanks again

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Dealership Information

GuildAutos Ltd is an Independent dealership that is based in Livingston. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
36 reviews3.5 out of 5 stars — Rated Average
Excellent
22
Very Good
0
Average
1
Poor
2
Terrible
11

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  • Contact Information

    Address

    GuildAutos Ltd
    Unit 10 Mosshall Industrial Estate
    Livingston
    West Lothian
    EH54 5BF

    Get in touch

    01506 238590
    http://www.guildauto.co.uk/

    Opening times

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    Dealership Statistics

    61%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About GuildAutos Ltd

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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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