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Ordered a range rover sport for my wife from Guy Salmon Land Rover in Knutsford, arrived months late,so very annoyed ,but as we had dealt with them for very many years gave them another chance and booked the car in for a service,2 months before the date,as we wanted a loan car for the 46 mile round trip .The day before we were told no loan car available.They seem to think the customer should run around after Syntners rather than they giving the customer any service.Have cancelled the service and will use Inchcape for future purchases and service.Will write to the MD and see what he has to say.
After paying £67000 for a second hand range rover i had it delivered to my home in a dreadful condition. Only one headlight was working both headlights had condensation inside both rear lights had condensation in them, the exterior was covered in salt and mud, the interior was not valeted and was full of scuff marks. The agreed full tank of petrol was not carried out and was left in the red and after an arguement the car was sent straight back to the dealer guy salmon of knutsford to be assessed by the manager who instantly offered me my money back in full. I cannot recommend this dealer what so ever. Even after all this they had forgot to send the log book off to dvla and only did so because i had asked where the log book was. Disgusting service and no customer should be treated like this.
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Alma Crosby in response to disgusting service
I have to agree with your comments they are happy to take your money but aftercare sucks. I to bought dem model RR velar checked around on Collection. Obvious dirty great chip on wing mirror and Badge water marked and tatty. Oh yes we will deal with that straight away they said collect your car and leave a courtesy car .. still waiting! The day they arranged for collection of my car the driver conveniently went off sick, a telephone call to let me know would have been polite but no an email. If I hadn’t if contacted or looked at my emails I would still have been waiting in ! I have wiped my hands of them going to another dealership to get it done. Still waiting for confirmation Guy Salmon will pay. Total waste of space would never recommend! 😡
Excellent service from Guy Salmon land Rover. Very Personal and no quivels or issues with them! The Car was very clean and in excellent condition and a good price. I would definitely recommend.
Reviewer has confirmed their email address
Guy Salmon Land Rover Knutsford is an Franchise dealership that is based in Knutsford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Deals in: Cars
Manufacturers: Land Rover
Guy Salmon Land Rover Knutsford
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