Guy Salmon Land Rover Stratford On Avon

3 reviews2.3 out of 5 stars — Rated Poor
0% Reviews
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33% Recommend
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Leave a review for Guy Salmon Land Rover Stratford On Avon

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3 reviews from our car dealer reviews community

Leave a review for Guy Salmon Land Rover Stratford On Avon
Click on the stars to start your review
"Avoid"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Drove an hour with two children to be completely ignored by staff at Guy Salmon Land Rover in Statford On Avon. Shocking service! We stood by the model we were interested in (2018 RR) for about 20 mins and with three members of staff in work and with no other costumers on site, we were still ignored. Purchasing a car is a big investment, especially one with a list price of around 100k. It was disappointing that we received no offer of help or a drink or a “Sorry we are too busy to see you, can we make you an appointment to return another day?” When we looked back at reception it became clear why the staff were not that interested in helping us as they were looking at clothes on the internet! I think that says it all. We promptly left and from my experience I would suggest other customers take their money to a dealership that wants the business. Extremely poor show.

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"Stress free from start to finish"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My experience on buying my new car and p/ex my former one was the most stress free from any dealership I have dealt with. Never dealt with this dealership before but from the first phone call I was made to feel my business was important to them. I dealt with Andy, Peter and finally Chris and they were all extremely polite helpful and friendly. Nothing seemed to be too much trouble for them and they made the journey enjoyable. I would have no hesitation on buying from them again. The flowers and bubbly were a lovely touch and very much appreciated. Thank you all at Guy Salmon Stratford On Avon. Mary P.

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"Disgusting customer service"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Visited sales department at this Guy Salmon dealership in Stratford wishing to get figures for my husband who wished to trade his freelander for a new discovery sport. As he is very busy working I volunteer to get some figures for him to save him time Was served by a gentleman who was totally not interested took some details and said he would email me which he didn't. Was happy to spend 40 k and was looking for some decent customer service. Got the opinion that I was not worth his time not sure if because I was a woman or just not spending enough. Disgusting customer service and I would certainly never recommend anyone visiting this sales office.

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Dealership Information

Guy Salmon Land Rover Stratford On Avon is an Franchise dealership that is based in Stratford Upon Avon. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Deals in: Cars
Manufacturers: Land Rover
Franchise Dealership

Services available
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Ratings
3 reviews2.3 out of 5 stars — Rated Poor
Excellent
1
Very Good
0
Average
0
Poor
0
Terrible
2

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Contact Information

Address

Guy Salmon Land Rover Stratford On Avon
Avenue Farm Industrial Estate Birmingham Road
Stratford Upon Avon
Warwickshire
CV37 0HR

Get in touch

http://www.sytner.co.uk/guy-salmon-land-rover

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Dealership Statistics

33%
Would recommend this dealer to family and friends
33%
Thought the dealer was knowledgeable and helpful
33%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Guy Salmon Land Rover Stratford On Avon

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