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Arranged to view a car at Guy Salmon Land Rover in Northampton with advertised 1000 mls on the clock,I enquired about security features ie. tracker,was told it was fitted with"in control secure"which could be accessed via an app.Both of things were misleading,totally incorrect.The mileage was 9500 and there was no secure tracker.The salesman did not seem to know the full spec of the car or was he just going for the sale? Not what you expect from a main dealer.
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I came to Guy Salmon Land Rover Northampton expecting them to be really good. Came in on the Friday spoke to a young man called Steve. Explained that I couldn’t have a test drive of the car till the following week on Saturday. He told me that he wouldn’t be there but told me that somebody else would look after me. I was alright with that obviously. Expected a phone during the week to confirm my test drive. I had to call them on the Thursday. The guys at the dealership new nothing about me. . Nevertheless the less they told me to come down on the Saturday as planned. When I got there at my allotted time another salesman called Phil came and told me I couldn’t have my test drive. I have to travel 30 miles round trip. Totally wasted. Anyway I went back on the Sunday. They then gave me a car with totally inadequate fuel for my test drive. This car that I was looking at is over £45000 and the service is diabolical. Obviously if I eventually go for a Land Rover I won’t be going to Guy Salmon. One really cheesed of prospective customer.
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Deals in: Cars
Manufacturers: Land Rover
Guy Salmon Land Rover Northampton
Riverside Business Park Ferris Row
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