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Bought car in August 20 with only 5 months M o T. Hamid promised to renew for 12 months in Jan 21. Due to lockdown had to have M o T done locally (Stoke on Trent) in order to continue driving the vehicle. Car failed and cost me £235.00. I emailed Hamid on 2 occasions in Jan. with copy of invoice, not to demand payment but to ask politely if he would honour the deal and reimburse me. To date I have received no reply to either emails. On purchase Hamid was very pleasant and accommodating but after sales in my experience leaves a sour taste in my mouth.
I have bought both myself (Mercedes and Renault estate) and my wife’s (Citroen) cars from H Alpino Cars. They are knowledgable and offer a great price. The staff are friendly and happy to help with no fuss or pressure. I can highly recommend.
Outstanding customer service ! Genuine, decent garage owner with extensive knowledge and made the process of buying a use car effortless . I drove away the car of my dreams for a very fair price - immaculate too. A real sense of pride in his vehicles and superb customer focus make this dealer an absolute first choice . Great after sales service too. THANK YOU
I have been dealing with H Alpino Cars for over 12 years and during that time we have bought 7 cars for the family from them. Never had a problem with the service or the cars which were keenly priced. Specialises in ex motability and old but low mileage Audis, Mercs and BMWs. Give them a try at the very least.
Was going to buy a car from a distance from H Alpino Cars, then read the reviews which made me check the car. All sorts of anomalies. Asked several basic questions and could not get answers. Mileage did not match the check, DVLA error they said. Claimed tyres were all good two had just 2mm and they said they replace one. Just too many things did not add up and the answers were no reassuring. They might be okay but for me it rang alarm bells. I had arranged a flight to Manchester but happy to write off £100 cost as learning outcome. You might have better luck, then again....
Emailed this dealer asking for their best price on a car, got an email back inviting me to make an offer, which I did (£1,000 below advertised price). They replied saying they accepted my offer, a further reply from me to clarify a spec prompted this reply "We were only testing you, We will not sell this car for £7.000, We get lots of dreamers making silly offers" How professional! Stay well clear.
Hannah Clark in response to jb1972
FACT- Best Second hand car garage in the UK & I've been to a lot of garages & car auctions & dealt with a lot of businesses & customer's, totally different field of work but the CUSTOMER is ALWAYS RIGHT (Most of the time obviously!) Professional opinion & experienced required to assess this but always customers are respected & treated with dignity here. CUSTOMER SERVICE EXCELLENT- Shirley & Hamid kind.... go out of their way to help you get the best car & right deal for you, something you can afford & not try to PUSH an expensive car or Fiance like most second hand garages & brand new garages like VW, Golf, Audi, Bentley etc!!!! All the team are FABULOUS. The company or managing Director should be proud of his team & hopefully look after them well! Cant wait to buy my SECOND hand NEW beetle once I've sold my old Audi!!
Good people to buy car of. Been buying of them since I was 18. Over 20 years and iv been looked after well. I have recommended my family and friends. There and they have always been looked after. I
Avoid this dealer (H Alpino Cars Ltd) like the plague. Bought a Volkswagen Golf off him and apart from getting your money all he is interested in is swapping wheels between his cars. My car developed a fault within a few days and he turned nasty when things weren't going his way. I found out that whilst in his care, warning lights had been tampered with to give the impression the car was OK. I had to get Trading Standards involved but still out of pocket. AVOID H ALPINO CARS AT ALL COSTS.
WeI bought a golf from this company we would recommend this company all the staff were very helpful & professional
Ok, so I put a £500 deposit on a car after seeing it - it looked lovely to be fair, the only issue was that it had a date written on the engine which couldn't be explained. Shortly after paying the deposit I followed up with a mail covering the points we had agreed would be covered before I picked it up. I received a phone call from the owner who told me aggressively that he 'didn't respond to confrontational emails like this'. Following this conversation I looked up reviews - to my horror.. The next morning after consulting with consumer advice, I called the owner and asked for my deposit back, and .... it was returned with no issue whatsoever. I have no idea how genuine the car was, or whether any warranty would have been upheld, but to give the guy his due, at least he gave my my money back at once, and apologized for his phone call. Lucky escape or panic over nothing?? Not sure..
If you live in the Greater Manchester area and want a used car dealer that you can trust, then H Alpino Cars Ltd in Didsbury is the place to come. Stocking BMW, VW, Audi and other makes, they not only offer you plenty of choice but also have a full list of dealer facilities on site too. Part exchange and warranty on all vehicles is offered to help get you and keep you on the road.
Manufacturers: Sells a variety of makes and models
H Alpino Cars Ltd
568 Wilmslow Road
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