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I recently bought a vehicle from James at Tones Garage in Hartlepool. He was so helpful and made the purchase very easy and straight forward. A couple of weeks into the purchase the car developed an issue and as soon as I reported it to James he was straight on it to sort it out for me. James involved Jonathan and everything was concluded very satisfactorily. I would recommend this garage as I beleive the most important thing for them is that the customer goes away happy and satisfied.
Best garage I have ever dealt with. Henry goes above and beyond .10 stars
Tones has blocked me on Facebook and blocked my number. He sold me a faulty AUDI A1. It’s been in the garage with Audi had 3 recalls and broke down 5 times in the space of 5 month. It has a faulty fuel pump that they fitted and has many of other problems including the ace inspectors stating ‘the car was faulty since purchase’ and that the dealer is liable for all repairs and costs. ACE reports have been out and the car is stuck in AUDI because it’s not drivable. I haven’t had any contact from Mr tones and he is the most disrespectful man in Hartlepool. He spoke to my 50 year old dad with no respect and made me cry in the courtyard. He’s absolutely awful wouldn’t recommend him to absolutely anyone. He sells faulty cars
Outstanding service great choice of cars at H Tones & Sons. Very helpful and no pushy salesman. Would highly recommend This Garage.
My family and I have been buying cars from here for many years with out any problems we would highly recommend this Garage to family and friends to check this garage when looking for a very good used car
I had a terrible experience with H Tones in Hartlepool. The car I purchased through them hadn't been given a proper MOT. Wouldn't recommend.
The guys at the garage we're very welcoming and gave excellent advice on what car suited my needs. I've found a dealer I can trust and visit for many year's
I bought a Seat Ibiza from here in January and I am really pleased with it and the customer service I received. The dealers were really helpful and friendly an the car was nicely cleaned and in immaculate condition. I would happily recommend this dealership to anyone.
I wasn't at the dealership for very long, I had travelled quite a long way so I was just ready to take the car immediately but I noticed that the car was not clean or as described and had cosmetic damage that I was not made aware of before the purchase... Based on that I wouldn't recommend them.
Henry the man I dealt with was a good man, very helpful. They've sorted any issues out and they even went out of there way to get a specialised Nissan mechanic out. I'm going back for another issue and I'll be out of warranty before I can get over there and they said no problem we will still check it out for you. H Tones & Sons have been brilliant
Having been established since 1961, Hartlepool based H Tones & Sons Ltd have acquired over 50 years experience selling used cars. Nissan, Audi, Vauxhall and Toyota all feature on their varied stock list and they also offer finance on site too.
If you have purchased a vehicle from H Tones & Sons Ltd, please share your experience with us and leave a review.
Manufacturers: Sells a variety of makes and models
H Tones & Sons Ltd
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