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12 reviews from our car dealer reviews community
Leave a review for H Tones & Sons Ltd
Leave a review

12 reviews from our car dealer reviews community

Leave a review for H Tones & Sons Ltd
Leave a review
"Exceptional Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a vehicle from James at Tones Garage in Hartlepool. He was so helpful and made the purchase very easy and straight forward. A couple of weeks into the purchase the car developed an issue and as soon as I reported it to James he was straight on it to sort it out for me. James involved Jonathan and everything was concluded very satisfactorily. I would recommend this garage as I beleive the most important thing for them is that the customer goes away happy and satisfied.

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"10 out of 10 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Best garage I have ever dealt with. Henry goes above and beyond .10 stars

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"AVOID AT ALL COSTS "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Tones has blocked me on Facebook and blocked my number. He sold me a faulty AUDI A1. It’s been in the garage with Audi had 3 recalls and broke down 5 times in the space of 5 month. It has a faulty fuel pump that they fitted and has many of other problems including the ace inspectors stating ‘the car was faulty since purchase’ and that the dealer is liable for all repairs and costs. ACE reports have been out and the car is stuck in AUDI because it’s not drivable. I haven’t had any contact from Mr tones and he is the most disrespectful man in Hartlepool. He spoke to my 50 year old dad with no respect and made me cry in the courtyard. He’s absolutely awful wouldn’t recommend him to absolutely anyone. He sells faulty cars

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"Love my new car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Outstanding service great choice of cars at H Tones & Sons. Very helpful and no pushy salesman. Would highly recommend This Garage.

"Great. Garage "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My family and I have been buying cars from here for many years with out any problems we would highly recommend this Garage to family and friends to check this garage when looking for a very good used car

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"terrible "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a terrible experience with H Tones in Hartlepool. The car I purchased through them hadn't been given a proper MOT. Wouldn't recommend.

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"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The guys at the garage we're very welcoming and gave excellent advice on what car suited my needs. I've found a dealer I can trust and visit for many year's

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"Really great!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Seat Ibiza from here in January and I am really pleased with it and the customer service I received. The dealers were really helpful and friendly an the car was nicely cleaned and in immaculate condition. I would happily recommend this dealership to anyone.

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"Very quick process"
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I wasn't at the dealership for very long, I had travelled quite a long way so I was just ready to take the car immediately but I noticed that the car was not clean or as described and had cosmetic damage that I was not made aware of before the purchase... Based on that I wouldn't recommend them.

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"brilliant"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Henry the man I dealt with was a good man, very helpful. They've sorted any issues out and they even went out of there way to get a specialised Nissan mechanic out. I'm going back for another issue and I'll be out of warranty before I can get over there and they said no problem we will still check it out for you. H Tones & Sons have been brilliant

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Dealership Information

Having been established since 1961, Hartlepool based H Tones & Sons Ltd have acquired over 50 years experience selling used cars. Nissan, Audi, Vauxhall and Toyota all feature on their varied stock list and they also offer finance on site too. 

If you have purchased a vehicle from H Tones & Sons Ltd, please share your experience with us and leave a review.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
12 reviews4.1 out of 5 stars — Rated Very Good
Excellent
9
Very Good
0
Average
1
Poor
0
Terrible
2

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Contact Information

Address

H Tones & Sons Ltd
Oxford Road
Hartlepool
Hartlepool
TS25 5SS

Get in touch

01429 866554
http://www.tonesusedcars.com

Opening times

Sorry, we don't have opening times for this dealership

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Dealership Statistics

75%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About H Tones & Sons Ltd

Company Formed: XXXXXXXXXX
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Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
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Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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