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This garage service department is impossible to get in touch with. Initially offered a call back. A day and a half later still waiting Called them again put through no answer so gave up. Tried booking online. Got an email back from the Service Manager to say they would call me back. Guess what, still waiting. Tried again put through and after approx 7 mins on hold I was cut off. Customer service at its best.
Right from the first phone enquiry I was treated with respect. The gentleman I dealt with from the off was Gary Griffith. He was kind,courteous and very proffesional. I am so pleased with my purchase,and would recommend Motor House Halesowen to anyone buying a car.
Kelvin Baddams, first class salesman. He was friendly and helpful in our purchase of a Vauxhall Mokka car. Nothing was too much trouble for him. He was very friendly and efficient in dealing with all the paperwork! We came away feeling very happy with dealing with Halesowen Motors and would do so again. Shirley Kiteley
Gary Griffiths was the sales guy who looked after us. He wasn’t pushy and explained everything nothing was too much trouble. Would definitely recommend him to help with any car buying. Asset to Halesowen Motor House!!
This was the first time we have been to Halesowen Motor House and we cannot praise them enough for the help,understanding,and courtesy we received from LAURA and HELEN both excellent executives, first class,would recommend anyone to have a look at this dealership,excellent service, I purchased my lovely New White Suzuki Swift and l love it and fantastic to drive, keep up the good work girls, l will be back for my next car
Good quality car well pleased except when delivered washer bottles and rear wipers were not working the fuse was completely missing from fuse box and was ticked off on check sheet as ok and rear window heater not working cant fix that
I picked up a Nissan Juke from this garage on Wednesday great service from Stuart everything done even tax for twelve month love the car drove from Coventry but would use this car sales again lovely people great car great price many thanks worth the drive
I could review this dealer with one word, fantastic! When I purchased my Vauxhall from these guys they did everything that they could to make it as easy as possible and in doing so they have won a repeat customer. I would advise anyone to use Halesowen Motorhouse!
Average review for this car garage because there were a few little annoying problems which brings there overall score down a little bit but I would recommend them as the car is good value for money and everything was as described. I would have done things a little different if its was me because I didn't feel the after-care was very good but the car is running perfectly. Just some advice from me to Halesowen Motorhouse
Been trying to cancel some gap insurance, took a while to do this, its took near 6 weeks, YES they have done this but maybe should a lot quicker. Another slight concern I have with the car I will be going back to them so wont speak about that until I see how they do with me. My rating for them as you can see isnt poor and im not slating them, I just wouldnt recommend them. That doesnt mean they are bad, just with how it was for me it could have been better
Halesown Motorhouse are a family run business providing both new and used cars for sale. They specialise in Vauxhall and Suzuki sales however they do sell stock across the most popular makes in the car industry. On site, as well as sales they also offer motability, parts and servicing if required.
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Deals in: Cars
Manufacturers: Chevrolet, Vauxhall
Halesowen Motor House
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