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20 reviews from our car dealer reviews community
Leave a review for Harlequin Motor Company
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20 reviews from our car dealer reviews community

Leave a review for Harlequin Motor Company
Leave a review
"Decent dealership, honoured warranty."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a Mazda CX5 which showed evidence of an oil issue towards the end of the warranty period. The garage were very helpful and eventually spent over £ 1000 on the repair. Very pleased with their response and wouldn't hesitate to buy from them again.

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"Do not buy from here!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

DONT BUY FROM HERE!!!!!!! I repeat do not buy from this money grabbing false man! Sold me a car for 7k and have had it 4 months!! It’s got 1k+ problems with it, when we was given a clean MOT! I was pregnant and had my children with me and he still didn’t have the heart to not sell just was thinking of the money! So with a clean mot we was given ironically the same problems we have now was the problems from previous mot to clearly we have just got a bent mot!! Please please read these before purchase, the man is a brilliant liar, and I don’t have the money to just fix it or buy another! A shame cause he seems so nice but clearly just a money grabbing selfish man! I have also reported him to trading standards and emailed him about this problem and has dodge me completely.

HARLEQUIN from Harlequin Motor Company in response to Do not buy from here!

DEAR CUSTOMER We have independent MOTs done and to say what you are saying is slander We have nothing from Trading Standards so please ring us with your problem so as we my resolve the problem

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"Couldn't have been happier!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my first car as an adult from Harlequin, a gorgeous second hand Mercedes C class for an absolute steal. I was determined to get the car deal of my dreams but the one thing I couldn't calculate with data beforehand were the people at Harlequin. My situation was not straightforward but, thank God, I met Grant Bennet and his guys at Harlequin. They helped me navigate all the littles issues and all the complexity and all the time I honestly felt they really did have my best interests at heart and were willing to accommodate me. I don't leave reviews lightly. This was very pleasant experience.

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"Refund received eventually PX15 LDZ"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had to complain regarding Volvo PX15 LDZ. Has serious mechanical faults which I am suspicious as to whether they have been put right given the speed at which it was put back on the forecourt.

HARLEQUIN from Harlequin Motor Company in response to Refund received eventually PX15 LDZ

Sir your Volvo was repaired and sold again by a very happy customer!

"Exceptional Service , "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I discovered this company via the Internet and very sceptical about buying a car this way , I need not to have been . I could not have received a better and more experience service had I have been in Monte Carlo and purchasing a fleet of Ferrari . From start to finish I received help , advice and support and achieved a deal I was extremely happy with whilst trading in my Mini Cooper . The car was delivered to me In Shropshire by Russ and a colleague and exceeded all my expectations and as I’m a techno phobe a Russ’s colleague even connected my mobile to the Bluetooth system and I now have not only a hands free phone but a fabulous car . Thank you so much to Grant, Russ and the whole team at Harlequinn Motor Co . An amazing service seldom found any where these days . A great experience all round. Alex Mear.

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"Fantastic service and great car!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have recently bought a Z4 from Grant and Russ and was blown away by their helpful service. I needed to source a car during lockdown as a surprise birthday present for my husbands 50th and Grant was amazing. He gave me all the information I needed to make a difficult decision at a distance, with the reassurance of their warranty. They even delivered the car, managing to keep my secret, making the surprise even better and thanks to them it was all seamless! Thank you guys, I really truly appreciated all your help and I have one happy hubby!

"So good I went back for a second car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my car there in 2011, still got it 140,000 miles later. They were so good I bought a car for my brother in law a car there this year, another great car

"Complete scammers dodgy dealers"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid Harlequin Motor Company! Was sold a vehicle in August 'with warranty' but have had to spend £2k on it and all items conveniently are not covered by any warranty. Dealer confirmed the car has extensive service history anf was owned by a 'friend' but when I arrived they could not produce paperwork and had handwritten some history into the book - strange. They had their story in check and seemed to be a reputable dealer based on online reviews so I did not make a big issue of it. Oh how wrong i was. Vehicle has broken down a few times now including a fuel pump issue, snapped belt and also had the gearbox fail on the car completely. Dealer initially accepted my calls when I raised an issue but has since washed their hands with me. I have had to do the following: Tracking/wheel alignment, camber/toe alternator belt and tensioner 6xcoil pack and spark plugs rocker cover gasket sump gasket 2 x engine mounts gearbox bushes gearbox connector sleeve, sump, seals replacement after the gearbox completely failed to select any gears and had to be towed away. The issues with the vehiclr are still ongoing. I am now £2,000 down since I purchased the car 2/3months ago.

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"Terrible company"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was sold a car by Harlequin Motor Company that was dangerous with 2 very young children tires was 7 years old with wires hanging out off them and we're also mishaped noises coming from the clutch was ment to have free 3 months worth off AA cover but never got it spoke to them and they said to take it back so they can do the mot witch was promised brand new but they kept changing the date finally got there and was told the macanic had already been and gone!! Stay away from this place

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+3 Found this review helpful
"Brake problem"
3.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just whent back to harlaquin Motors had to call out AA rear brake binding on AA said I need new caliper £96.00 told salesman no problem phoned Kingswood autos ordered one straight away what more can I say good service

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Dealership Information

Established in 1995; Harlequin Motor Company have grown and expanded to become a used car dealership that now with around 120 cars at any one time. Some of the cars that they stock at their Bristol based showroom include Citroen C3, Renault Clio, Vauxhall Corsa and Honda CR-V. They do also have plenty of other names to choose from whilst offering warranties, finance and part exchange too. 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
20 reviews3.5 out of 5 stars — Rated Very Good
Excellent
11
Very Good
2
Average
0
Poor
3
Terrible
4

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  • Contact Information

    Address

    Harlequin Motor Company
    Soundwell Road
    Bristol
    South Gloucestershire
    BS15 1PE

    Get in touch

    0117 9607050
    http://www.harlequinmotorcompany.co.uk

    Opening times

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    Dealership Statistics

    60%
    Would recommend this dealer to family and friends
    15%
    Percent of reviews responded to by this dealer

    Additional Information About Harlequin Motor Company

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
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