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6 reviews from our car dealer reviews community
Leave a review for Harrogate Audi

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6 reviews from our car dealer reviews community

Leave a review for Harrogate Audi
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"Never improves, never learns"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had vowed never to give Audi Harrogate the time of day again but I thought they couldn't be still that arrogant; Wrong ;It bewilders me the levels that Audi Harrogate will go to to alienate and insult their customers. My car is now 3 years old and I was looking to buy a new one. Like most people I work and as such decided to have a look at the forecourt at 20 past 8 on a very light clear evening. All of a sudden this aggressive voice came over a tannoy telling me to vacate the premises immediately, no please, no asking just aggression.My Avante car was in plain view and I was with my wife and son; hardly vandals. I have finally had enough of this tinpot company and it's a BMW 320 for me

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"Wonderful experience "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This has to be our best experience of car buying we have ever had. Arrived to look at the new Q2 and nothing was too much trouble. We were asked if we would like a coffee or drink & were promptly brought one & sandwiches & delicious cake as well. We were taken out for a test drive,not just a brief one but a good long drive where we could really get to grips with it. Needless to say we bought one with what we thought was a very good deal. Highly recommend Harrogate Audi.

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"They just cannot be bothered!"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am a Sytner customer who has just been told to "keep my eyes peeled on the website" having missed two cars that had been sold but still appear on the website at Harrogate!!!!! Its OK I wont waste your time because you are apparently prepared to waste mine!

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"Used cars from Harrogate Audi, forget it"
1.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Turned up, took two hours to eventually see a filthy Audi. A3. So on agreeing to come back after they agreed to clean it, upon which they would call me back to say so. Well I never got that call and when I called them, they said it was in a que and I should just leave a deposit. I gave up checking after two weeks. This is the second time I have been treated by this garage in such an unprofessional way. By the top end new car on a deal were they maximize profits, you get the attention. Pay 20k cash, you are not worthy to them. Never again.

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"harrogate audi may 2015"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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The whole process of buying a car from Harrogate Audi couldn't have gone better, I will definitely be going back again for my next car, no doubt about it.

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"Adewadey"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went to the Dealership with a few goals of which was to have a car that was an automatic, not hard on my back due to my disability and with better mpg than my Tiguan at 36. The salesman sold me an s-line which on the shortest test drive in the world. All seemed OK as mpg stats looked good and I was assured the ride was not an issue for my disability. Within a couple of days I went back as the car was doing just 32mpg and not the 54mpg company figure it was sold on and secondly the ride was so hard it was causing severe spinal pain. The dealership said it would take it back as it was there mistake and sold me another car at over £5000 more money knowing I couldn't afford it. I was offered this or stick with the one both incorrectly sold and not fit for purpose. I felt I had no option and even though the finance figures looked low I was assured yet again I had not lost any money. It turned out that this last statement was false as I had in fact lost close to £4000 as the dealership are now saying " I changed my mind " and as such they offered me a fair price of £12000 for the car they sold me just 7 days earlier for £15688. Harrogate Audi never said at any stage I was not going to get the price of my car back. I was told repeatedly that the transaction was effectively null and void and I would get what I paid for it. At no stage did they tell me that I was getting £3688 less than I paid for it despite it not being fit for purpose under the sale of goods act. I would never go to Harrogate Audi again or any other in the Sytner Group. They are not honest and what they tell you is not always correct. Avoid Harrogate Audi at all costs.

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Dealership Information

Harrogate Audi is an Franchise dealership that is based in Knaresborough. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Deals in: Cars
Manufacturers: Audi
Franchise Dealership

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6 reviews2.4 out of 5 stars — Rated Poor
Excellent
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3

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Contact Information

Address

Harrogate Audi
Grimbald Crag Road
Knaresborough
North Yorkshire
HG5 8PY

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http://www.audi.co.uk

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Dealership Statistics

33%
Would recommend this dealer to family and friends
33%
Thought the dealer was knowledgeable and helpful
33%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Harrogate Audi

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