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5 reviews from our car dealer reviews community
Leave a review for Hartwell Ford Scunthorpe
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5 reviews from our car dealer reviews community

Leave a review for Hartwell Ford Scunthorpe
Leave a review
"Extremely pleased with the service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hartwell Ford Scunthorpe is the only dealer you need to visit. We travel 52 miles to the dealership from Chesterfield. We have purchased 9 vehicles from Hartwell Ford Scunthorpe when there is another Ford dealer only a mile down the road from us, says it all really. Especially when dealing with Vicki Wood super efficient and makes the car buying process a dream. Well done to Hartwell Ford Scunthorpe you can't do better as far as I am concerned.

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"ALAN HARTWELL SCUNTHORPE AVOID"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a car from Alan Senior Sales Executive from Hartwell Scunthorpe. As I live on the south coast the condtion of the car was discussed in detail over the phone. I was informed there was damage to the rear bumper but this would go into the spray shop before to have this corrected before the car was delivered. The day before delivery Alan called to take the rest of the deposit payment and I asked him if the bumper repair had been done and he confirmed it had. The next day the car was delivered and the damaged bumper had not been repaired. I contacted Alan Robinson and he claimed this was an oversight and that they wouild get back in touch to resolve the problem. In the mean time I got a quote from a local body shop and forwarded this to Alan and his response was "I’ll give this to the boss tomorrow Paul cause he’s off today. And he’ll decide how he wants to sort it. With the looks of the quote it’ll be cheaper for us to pick it up and do the work here… wow!" I then received another email on 15/01/24 "I’ve been in touch with a painter close to where you live. I’m just waiting for him to get back to me with details of price etc." I have had no coummincation from Alan Robinson or anyone else at Hartwell Scunthorpe so I am now having to take this through the small claims court. I do not belive this was an oversite but even if it was Hartwell Scunthorpe have had plenty of time to put this right but have done absolutely nothing. It is disgusting that a company of this size blatantly lies to customers.

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"Fantastic Service & Customer Care"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Dropped my Ford Connect van off 18/07/19 for full service and Air con Failure. Provided with courtesy car for 2 days to enable testing of Air con system. Service carried out was first class & Air con fault rectified under ford warranty. Special mention to Shannon & Janet who went the extra mile to ensure everything went smoothly. Highly Recommend Hartwell Ford in Scunthorpe !!!! I will definitely be back...

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"My A Clsss repair"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent job and professional work and on the Ball manager who went above and beyond. many thanks to hartwell ford scunthorpe.

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"Great Service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I took my (old) Audi in to Hartwell Scunthorpe to have new wings fitted and sprayed. The results are fantastic - very professional and friendly staff. The paint was matched using a camera for the perfect match because of the age of my car. The result was a perfect match. I would wholeheartedly recommend they team in the Body Shop 100% for sure. The whole process was a pleasure from dropping the car off to collection. Great service and staff - thank you!

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Dealership Information

Hartwell Ford Scunthorpe is an Franchise dealership that is based in Scunthorpe. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
5 reviews4.2 out of 5 stars — Rated Very Good
Excellent
4
Very Good
0
Average
0
Poor
0
Terrible
1

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  • Contact Information

    Address

    Hartwell Ford Scunthorpe
    Station Road
    Scunthorpe
    North Lincolnshire
    DN15 6PY

    Get in touch

    01724 387000
    https://www.hartwell.co.uk/ford/contact-us/scunthorpe/

    Opening times

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    Dealership Statistics

    80%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Hartwell Ford Scunthorpe

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