National Delivery Available
View today's best leasing deals, delivered directly to your door!
Sell Your Car Today, Let Us Give You The Best Price.
Highly competitive quotes on Paint Protection Film for your car
Car Dealer Reviews is an
official partner of Auto Trader
Just purchased my second used Lexus from Hatfield Lexus. Customer Service is brilliant just as attentive and caring as buying a new car. Najim was helpful in every respect in dealing with my purchase and sorting very minor issues to my satisfaction.
Reviewer has confirmed their email address
Professional and honest service. My old Lexus has been taken to Hatfield Lexus for close to ten years as I trust them. Dale has been the main person I have dealt with and he is frank and honest which is reassuring. I can’t recommend them enough.
Reviewer has confirmed their email address
I've been lied to 3 times when I asked during the purchase process that the car has only had 1 owner since new, but after I purchased the car and received the certificate, I've noticed the number of previous owners was 2. Lexus stated this will not affect the price of the car. I disagree Air conditioning not working, found out after buying the car. I've been told the car had all of the checks completed(161 in total) and although the air conditioning was on the list, it was not working. This makes me question again the honesty of the Lexus team and checks. During the inspection, I did not notice the dashboard was glued with superglue and the interior had superglue on in a very unaesthetic way. I have been told by Lexus that this is "definitely falls under the parameters of what we deem as acceptable" - again, superglue on the dashboard. During the stage that I have addressed the various issues to the dealer, I've been told that he will arrange and book something in to fix them. Days later been told that nothing will take place. This has happened twice. Very misleading and mixed messages. I am quite surprised on how I was being 'played' by this dealership as I genuinely felt like this. This transaction actually changed the way I see Lexus now - make sure you pay more attention and not be driven by the trust. I am also surprised of what Lexus calls acceptable for an used approved Luxury car car. But lesson learned.
Reviewer has confirmed their email address
Dropped the car off for service and Dale said it would be ready at 5pm. Dale was very informative regarding the service and also sorted out MOT at same time.
Service booked and carried out as per service plan. As always the car was returned in immaculate condition I have had the car for 21 years from new and the Lexus Hatfield garage has kept it running beautifully throughout. It is a pleasure to deal with the service manager Dale Morton
Reviewer has confirmed their email address
Efficient, friendly and informative. Thank you Dale.
Reviewer has confirmed their email address
Since buying the car from Lexus Hatfield, I have always used them for my service and MOT and would thoroughly recommend them as they always remind you, chase up and deal in the most professional way. Extremely happy
Dale Morton's Lexus crew have always been extremely efficient and courteous for my servicing needs but this time, after an unavoidable error in the parts supply chain caused multiple visits, went out of their way to ensure by the end of our transaction I was left completely satisfied with every aspect of our interaction. I've never known a dealership - in 35 years of driving - so thoughtful of their customers needs. Thank you
Reviewer has confirmed their email address
I have owned a Lexus RX450H for 4 years and have it regularly serviced at Lexus Hatfield. Yesterday was the major 60000 mile service, my car was collected at the prescribed time. I was kept informed throughout the day regarding progress and any additional work necessary. My car was delivered promptly fully valeted. The booking process had been very straight forward, everyone I spoke to was extremely polite and helpful and after 45 years driving I don't think I've been better served by any dealership. Well done Dale and your team.
Reviewer has confirmed their email address
Lexus Hatfield is an Franchise dealership that is based in Hatfield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.
Manufacturers: Sells a variety of makes and models
Franchise Dealership
Lexus Hatfield
172 Great North Road
Hatfield
Hertfordshire
AL9 5JN
Sorry, we don't have opening times for this dealership
If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk
There aren't currently any photos for Lexus Hatfield, help complete this page by uploading your own.
What photos are right?
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.
Car Leasing Available Here
Want Your Car Delivered? Get A Quote
