35 reviews from our car dealer reviews community
Leave a review for Lexus Hatfield
Leave a review

35 reviews from our car dealer reviews community

Leave a review for Lexus Hatfield
Leave a review
"Excellent Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

The service and advice received from Dale Morton, is why I have been with Lexus Hatfield for nine years, purchasing 3 cars in that time. I would not consider going elsewhere.

+0 Found this review helpful
"Dinesh PATEL"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I had very good and very professional service at Hatfield LEXUS, Waqar the salesman was very helpful and done a good deal for me. very professional salesman. good deal for car I was buying and part exchange he offered me was the best price I got for my car, he look after me very well and made feel more comfortable, explained all in detail. I had fantastic experience at LEXUS Hatfield. Thanks to all Lexus staff and Waqar. definitely recommend. Dinesh Patel

+0 Found this review helpful
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"Amazing Service "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

I had a really pleasant experience with Mr Pravin Littar, from Hatfield Lexus. His approach was extremely professional, yet effortlessly personable. He made me feel like a VIP customer having a VIP experience, all via phone. I was particularly empresses with the Video he sent me. As well as taking the time to make a personalised one, his attention detail and product knowledge was very helpful for me when I was making my decision.

Reviewer has confirmed their email address

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"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

I purchased my car with the help of sales assistant Philip Palumbo . Philip has been a car salesman for some years and I found him knowledgeable, helpful and courteous .He offered me more money than We Buy Any Car for my exchange vehicle and other deals on top. On completion Philip bothered to help me set up my phone/car connection and deal with other bits and pieces so that when I left the garage I felt confident everything had been dealt with. From my experience I would recommend him as a salesman you can trust

Reviewer has confirmed their email address

+0 Found this review helpful
"Misleading deals"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

We have went for test drive and sales man theo has given misleading information and when we decided to put deposit he said information was not correct and he can not offer the deal he was offering. We decided not go ahead and he forgot to return my driving licence. He said he will return my driving licence by post and its been more two weeks and company has not returned my licence. We have called many times but they making our life difficult because we didn't buy his misleading deal. We are taking this matter to police because this company is holding my license without my permission.

Reviewer has confirmed their email address

+4 Found this review helpful
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Dealership Information

About us

Established in Milton Keynes in 2002, the Steven Eagell group operates 11 Lexus Centres across the South East, East of England and the West Midlands. Each Centre has an experienced team dedicated to complete customer satisfaction for all our customers. Offering up to 300 approved pre-owned vehicles in group stock and a full range of new Lexus cars ready for you to test drive. At our official approved Lexus Centres our manufacturer-trained technicians use the latest diagnostic equipment, tools and only genuine Lexus parts. We are open seven days a week and you can drop into any of our branches to find out more about our products and services.

Deals in: Cars
Manufacturers: Lexus
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
35 reviews4.7 out of 5 stars — Rated Excellent
Excellent
32
Very Good
1
Average
0
Poor
1
Terrible
1

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  • Contact Information

    Address

    Lexus Hatfield
    172 Great North Road
    Hatfield
    AL9 5JN

    Get in touch

    01707 861411
    https://www.lexus.co.uk/centres/hatfield/

    Opening times
    Mon 08:30 - 18:00
    Tue 08:30 - 18:00
    Wed 08:30 - 18:00
    Thu 08:30 - 18:00
    Fri 08:30 - 18:00
    Sat 08:30 - 17:00
    Sun 10:30 - 16:30

    Dealership Statistics

    85%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Lexus Hatfield

    Company Formed: XXXXXXXXXX
    Company Registration: 4370971
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: 671531
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: 125 4675 12


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