Kevin P, December 2022
"Amazing service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Quick and easy, straight forward, nice men!
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lee creighton from Haverhill Car Xchange in response to Amazing service
Thanks for your kind review Kevin
Cameron, December 2022
"Excellent "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Great service, highly recommend
+0 Found this review helpful
Sang N, September 2022
"Good "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I purchased car for my wife. The price was fair and car was very good condition.
Very please with Customer service received form start to collection
+1 Found this review helpful
lee creighton from Haverhill Car Xchange in response to Good
Thanks for taking the time to leave a nice review.
Anonymous, September 2022
"Awful, don’t waste your time"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I will admit that when buying the car they were quite helpful. As soon as I let them know there was a problem (straight after I bought the car) they have given nothing but awful service. Extremely rude and disgusting behaviour.
I wouldn’t waste your time; there are plenty of other garages I have been to, all are far better!
+0 Found this review helpful
Haverhill Car Xchange from Haverhill Car Xchange in response to Awful, don’t waste your time
Olivia, thanks for your review, albeit a disappointing one-star. In your instance, a team member agreed to meet with you outside business hours to resolve your problem. Unfortunately, you arrived over 20 minutes late for the appointment (verified by CCTV), by which time our team member had left. As I understand it, you then proceeded to send abusive and accusatory text messages and continue to still do so.. The team have since attempted to contact you at least 6/7 times without a response. However, you still feel the need to send abusive emails. In this instance, I feel we have gone above and beyond to solve your problem. However, we will tolerate abusive behaviour towards our staff.
Anne C, February 2022
"Superb service from Ben and team"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Brilliant advice and service from Ben and his team helping us buy our first car for our daughters. The advice at the point of sale was spot on. And the after care was very professional when we had a little hiccup. We would definitely recommend to friends and family. Thanks again Paul and Anne, Saffron Walden.
+0 Found this review helpful
Anonymous, February 2022
"Great service ."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Thanks to Haverhill Car exchange we have a car we both like .Thanks to Ben who help with the purchase .. Nothing was too much trouble I would totally recomend them to our friends ,and infact everyone . I would not hesitate to use them in the future . Thank you .
+0 Found this review helpful
Kevin, February 2022
"Rcz"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
What a great company from dealing with Paul then Ben then Roger on handover probably the best company I have ever been involved with my rcz service is second to none totally professional in every area and the cars fantastic
+0 Found this review helpful
Jane H, December 2021
"Ford Kuga"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I bought this car a couple of months ago and the service and customer service provided was brilliant from start to finish . Highly recommend this car dealer
+0 Found this review helpful
Leah, October 2021
"Great vehicle, Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Was looking for a reasonably priced second hand car that was local to me. I spoke with Ben (the sales manager I believe) who listened to my requirements and guided me through their fleet of cars. He couldn't have been more helpful and he made me feel at ease straight away.
Having done my research I knew the price of the car I bought was very fair! I will definitely be recommending to family and friends. THANK YOU !!! 😊
+0 Found this review helpful
Marcus R, August 2021
"Superb Service, Great Prices"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
While visiting my sister in June, we set about finding her a car. Having a budget of £6k and an idea of what we wanted, we set about looking. Haverhill Car xChange was the first place we looked and bought from there after visiting four other sites, as the service was first class. Nothing was too much trouble, and we got what we wanted. Thank you! My sister (and family) will return here the next time we need a car.
+1 Found this review helpful
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