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61 reviews from our car dealer reviews community
Leave a review for Henson Motor Group
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61 reviews from our car dealer reviews community

Leave a review for Henson Motor Group
Leave a review
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"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Quick, easy, hassle free service. Martin was friendly, knowledgeable and kept us up to date throughout the quick process. Would definitely recommend. Thank you!

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+0 Found this review helpful
"AVOID AT ALL COSTS"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

UPDATE!!!! After adding a review 3 years ago I was offered just over £100 compensation to take down this review. Unfortunately for Hensons I value my review at a higher cost than their bribery tactics. This is a 3 year update for the car we no longer own. After spending a total of £5000 not long after buying the car from Hensons we now no longer own it! I feel it important to highlight my review to stop Hensons from ripping anyone else off!! PLEASE PLEASE do not buy from these rogues!!! P.S Hensons if your reading this (which I know you will be) moving the address of your business does not change your reputation!

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+1 Found this review helpful
"Really fast service, lovely people."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went to view a couple cars on Tuesday at Hensons, picked the car on the wednesday and it was all sorted to collect and drove away on the Friday morning! Lewis seen to us straight away.. very professional, really approachable and lovely to deal with throughout. Thanks so much again for everything Lewis, its been a pleasure.

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"Bmw series 1 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought my BMW series 1 lewis the salesman was a pleasure to deal with very professional love the car would recommend

"BMW series 1"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I came with my mam to pick a car we got our bmw it’s amazing and the customer service was amazing thanks Lewis for the great help

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"Great service "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Picked Mt new car up today Lewis was a great help

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"Excellent Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Partner purchased car from here. We live in London and was worried about buying a car online but Lewis made this process very simple. He described the car inside and out. Car drives wonderful and I can not thank Lewis and the team at Henson motor group enough. If you are out of area and looking to buy a car, I highly recommend Lewis to help make it so easy! Thank you!!

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"Great, outstanding "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A quick thank you to Lewis for making the car deal and absolute breeze, helpful, listened, and understood the needs and concerns saw a positive outcome in all situations. outstanding people skills. Keep doing what your doing with the service you provide within your work line. great job lewis in making my Mercedes GLA car a joy to have .

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"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very helpfull, no fuss, no problems. Very happy with new car, it looks and drives like brand new. Would highly recommend

"Super friendly "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Super friendly and clear helped me with everything and found the perfect car

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Dealership Information

Award winning cars sales of Newcastle Upon Tyne

Henson Motor Group is one of the UK's largest car supermarkets. Established in 1996 Henson Motor Group were the first to pioneer the new and used car supermarket concept, not only in Newcastle but in the North East.

When it comes to buying and selling new and used cars our extensive motor industry experience has enabled us to realise what the customer actually wants and has allowed us to become one of the largest car supermarkets in the North East. Not only do we have experience in buying and selling cars but more importantly we constantly monitor the UK market for the best prices to ensure you the customer get the best deal.

At Henson Motor Group we are determined to make your next car-buying experience as easy, stress-free and most importantly enjoyable as possible. In order to do this, we ensure our friendly and approachable staff are trained in every aspect of the new and used car industry.

We look forward to helping you find the right car at the best possible price.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1996

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
61 reviews3.9 out of 5 stars — Rated Very Good
Excellent
43
Very Good
2
Average
2
Poor
3
Terrible
11

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    Contact Information

    Address

    Henson Motor Group
    Henson House Ponteland Road
    Cowgate
    Newcastle upon Tyne
    Tyne and Wear
    NE5 3DF

    Get in touch

    0191 266 8686
    http://www.hensonmotorgroup.co.uk

    Opening times
    Mon 09.00 - 19.00
    Tue 09.00 - 19.00
    Wed 09.00 - 19.00
    Thu 09.00 - 19.00
    Fri 09.00 - 18.00
    Sat 09.00 - 18.00
    Sun 10.00 - 17.00

    Dealership Statistics

    73%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Henson Motor Group

    Company Formed: 1996
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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