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66% Recommend
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6 reviews from our car dealer reviews community
Leave a review for Heritage Motor Company

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6 reviews from our car dealer reviews community

Leave a review for Heritage Motor Company
Click on the stars to start your review
"Helpful at first but....."
2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car and then found out it had a few problems. So I got my money back and then the only problem was down to the log book. As they did not send it I cannot get a refund on tax so i am still waiting for nearly 2 months now and I am not happy in paying for a new log book when the car don't even belong to me!!

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"very helpful"
4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a few Problems to start, but they where very helpful in sorting them out that guys , your help was appreciated, and would consider, in a few years coming back. thank you to everyone at heritage motor company.

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"A pleasure to deal with."
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We have just bought a Volkswagen from Heritage Motor Company and were impressed with their friendly service. Easy to deal with and very good prices. We were able to buy a car without a pushy salesman. All the staff we met were helpful and friendly. The car was very well valeted and presented. Would definitely buy from them again.

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"Poor aftercare leaves a sour taste"
2.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I love my car but the customer service from Heritage Motor Company is appalling. They did not explain the warranty, then when I tried to make a claim they dismissed it out of hand with the opinion of their “engineer” who had never seen the vehicle. Even claimed my trusted garage had carried out unnecessary work. I emailed them in Feb, April, June and July about a minor fault I thought they might help me with and their response was finally “I thought if it was an issue for you, you would have already got it fixed yourself by now” and told me to look on eBay. As a professional who works with countless employers across the Hampshire area I would not recommend this company to anyone. Even though the car is great it has cost me money and disappointment with Heritage Motor Company.

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"Ramzi"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Porsche Boxster from Richard. I can not fault the company both Richard and Max were very helpful. I took the car for a test drive and it was great., Richard and Max as mentioned are true gentlemen so thank you very much. Thanks Heritage Motor Company for a great car.

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"excellent customer service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The owner at Heritage Motor Company was a true gentleman, he was very keen to help and make sure we were happy with the car we were buying, he even called up after a fortnight to check in and make sure everything was ok, I've never had that from a dealership before and I thought it was good customer service, I'd recommend him to anybody.

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Dealership Information

Heritage Motor Company is an Independent dealership that is based in Hook. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
6 reviews4 out of 5 stars — Rated Very Good
Excellent
3
Very Good
1
Average
1
Poor
1
Terrible
0

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Contact Information

Address

Heritage Motor Company
Pilcot
Dogmersfield
Hook
Hampshire
RG27 8ST

Get in touch

http://www.heritagemotorcompany.co.uk

Opening times

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If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

66%
Would recommend this dealer to family and friends
83%
Thought the dealer was knowledgeable and helpful
60%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Heritage Motor Company

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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