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11 reviews from our car dealer reviews community
Leave a review for Hertfordshire Car Sales
Leave a review

11 reviews from our car dealer reviews community

Leave a review for Hertfordshire Car Sales
Leave a review
"AVOID AVOID AVOID. Dishonest people !"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Where do I start . They have been dishonest and foolish . I was interested in a car I paid £200 holding fee for them to hold the car . I drove there to see it and wanted to part exchange the sales man gave me a price but was so interested in driving my car to test drive it than to describe the bew car I was after . Anyways I really liked the car but unfortunately my fiancé department couldn’t finance with them as they aren’t a known garage . Anyways they still held onto my £200 after I told them I wanted my money back . It’s not u til two days later I found another finance team to get me the car which they was happy to do . Bare in mind they still had my £200 so ideally the car is still mine . When my finance team called them they said the car was available paper work got sent out for them to sign then they sold the car to someone else still holding onto my £200. I ended up getting my money back . I was very annoyed and angry as they lied and sold the car to someone else . DONT BOTHER WITH THESE PEOPLE . THEY WASTE YOUR TIME . But from someone else. Read the reviews 1 year ago they did the same thing to someone else !

"Aftersales very poor"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car generally clean and in good condition, but I was advised the missing boot cover would be made available for me at pickup, but it wasn't. An effort was made by dealer to send me a cover after many phone calls chasing, but it was incorrect.I have since called several times and sent emails , but there is no response. I had other minor problems with the car , but I fixed them myself as I had no confidence in the after sales., this was however my choice.

"Brilliant service, fantastic car!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Got my new car from Hertfordshire car sales and am so impressed. Brilliant service, and an absolutely fantastic car. If you’re looking for a new car, this is the place to go!

"Great service, very professional"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my car from Hertfordshire Car Sales more than a year and a half ago and I must say, they are a genuine car dealer and we’re very professional. I am still using my car and have not had major problems. I am happy with my purchase and would definitely go back again for another car.

"Avoid Avoid Avoid!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As an overseas buyer you have to put your trust in the seller to describe the car accurately. Car was described as “prime stock”. I did my usual online checks which confirmed the mileage and that the car had no recorded damage. When I arrived to pick up the car the first fault I noticed was that the left headlamp was full of overspray which was the same colour as the car. On closer inspection I saw that the headlamp was actually loose as it’s mountings were cracked. The bonnet had been very poorly repaired. Body filler had been lumped on and there was a crack appearing. They reluctantly gave a £100 cash refund which didn’t even half cover replacing the headlamp and I had to send it to a competent spray painter to re-paint the bonnet properly. As well as these issues there was a half flat rear tyre which I’ve since replaced and the roof blind doesn’t close. I’ve emailed them to tell them of my disappointment and to give them a chance to make amends but they didn’t even bother replying. Overall these guys are back alley con men and are not to be trusted. Go to a proper garage and give them a miss.

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"Recommend to friends "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'd been looking for a car for a little while. Everyone at Hertfordshire car sales were more than helpful. The cars been faultless so far, I'm happy with it!

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+0 Found this review helpful
"great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I traded in my MX5 for a NAVARA pickup ,PAUL and his team were fantastic nothing was too much trouble. The price for the mazda was above the book price which meant Igot a fantastic deal overall.

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"Helpful!"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The staff at Hertfordshire Car Sales were very nice indeed. happy to help in any way. I bought my BMW from here in January and its been perfect. It runs really well and is definitely worth every penny. I would happily recommend this dealership to anyone.

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"Grand! "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am really happy with my Lexus from Hertfordshire Car Sales. It was a very good price and was like new when I received it. The staff were all happy to help and very, very knowledgeable. The car runs perfectly and I have had it for a few months now. No issues at all.

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"Very friendly service. Lets "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hertfordshire Car Sales are really nice people to buy a car off. Not pushy. Lets you take your time over a very important decision.

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Dealership Information

Hertfordshire Car Sales is an Independent dealership that is based in St Albans. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
11 reviews4 out of 5 stars — Rated Very Good
Excellent
8
Very Good
0
Average
1
Poor
0
Terrible
2

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  • Contact Information

    Address

    Hertfordshire Car Sales
    88 Park Street
    St Albans
    Hertfordshire
    AL2 2LR

    Get in touch

    01727 881535
    http://www.hcsstalbans.co.uk/

    Opening times

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    Dealership Statistics

    72%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Hertfordshire Car Sales

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