I have bought 2 vehicles from there this year and both had problems unfortunately. I was driving the van and the steering went when I was on the road. I ended up having to take it back to them and to be fair they have sorted it out. The staff are lovely, everyone's really nice, from the main man to the cleaners which is why I went back despite the first vehicle having issues.

Buying the car was pleasant It was actually bought for my wife and she loves it!.

Very very nice car. Not too bad on fuel, and clean inside and out. The staff were amazing, very nice. I'll go back there in the future.

They kept me up to speed regarding what was going on throughout the process. It was a good experience - very straight forward. The car is still going too, that's the main thing!

It was a quick process. The documentation was done quick, the guys there were all good. 4 stars.

Customer Service and ensuring customer needs were met at high standards and a splendid experience. Would definitely consider buying from Herts in future.

I would rate Herts & Essex a 5. Communication was brilliant. Service was brilliant. Very easy to deal with. No problems at all. The smart seems absolutely spot on. Happy with my purchase to be honest

The sales staff were lovely, really nice people. The car is all good, it's just a little run around really. I'd definitely consider going back there again.

I found them online because I was after an S3. I had to travel quite a way to get there, but I'm glad I did. The car has been fine so far.

They were very good, there were no issues, and they did what they said they would do in a timely manner. The staff were friendly and helpful - they came to pick us up from the station too which was nice of them.