17% Reviews
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35% Recommend
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17 reviews from our car dealer reviews community
Leave a review for Highline Motors

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17 reviews from our car dealer reviews community

Leave a review for Highline Motors
Click on the stars to start your review
"If I could give - zero I would"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sold a dangerous gas conversion, that is completely useless. Took them to court, now they have folded again. Also that BMW that the guy previous was referring to is good because it was well kept as it was our car originally, that was part exchanged. Go on companies house and see how many times they have folded. A

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+0 Found this review helpful
"BMW 120D"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic car dealers bought my car on on Monday Tony sent me a video of the car I payed by bank transfer the car arrived today just like they said it would there was a bit of were on the car they pointed that out on the video the car had done 130,000 and I am delighted with I would recommend them 100% Thanks Tony

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+0 Found this review helpful
"Very friendly, no high pressure sales "
5 out of 5 stars See
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Vehicle cleanliness
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Resolving issues

Very happy with my car from Highline Motors, great price great customer service. thanks guys.

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+0 Found this review helpful
"Stay clear"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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Resolving issues

Ive been in same situation with this garage absolute ripped off eyes out bought audi a3 car wasn't cleaned buckled wheel when got car home windows wouldn't work told take to warranty n then losing coolant warranty again turns out head gasket buggerd sent to garage to be fixed which they they said would pay ad 900 quids worth of work then said nah they not paying so finance ad to pay next day overheated turns out engine block cracked write off absolute joke highline motors

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+3 Found this review helpful

S in response to Stay clear

They have been reported to trading standards. I think you should too. They think they havn't done anything wrong and they have the nerve to threaten me by suing me! I dont know how they get away with it, its a disgrace. I feel for you, you put your trust into people and they take advantage. Hope you get this sorted.

"KEEP AWAY FROM THIS GARAGE!"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

PLEASE READ!! KEEP WELL AWAY!!! Traded my car in for a covertable, paid my deposit and was told to pick it up the following week as it required a MOT and valet as it was dirty inside, it had a big nail in one of the front flat tyres but i was assured by Kyle that "it will be like a new car when you pick it up sir". then a couple of days later i got a call from Kyle saying the clutch was slipping and they will have to fit a new one. when i went to pick the car up at the time agreed it wasn't ready, apparently I had turned up too early! so after a hours journey there i then had to wait 4 hours until my car would be ready. when i got there Kyle was basically giving it a quick rinse instead of a wash and the inside was as dirty as when i went to view it but there was more excuses why! on my way home the engine management light come on and in that evening it rained and the car was like a swimming pool and i had a flat tyre. i didnt receive a MOT cert but was told there was one in the few documents i had. when i checked online the car had failed its MOT on front both shocks leaking oil and a few other things with advisorys (making the car not roadworthy / legal) but then it had passed at a different garage 20 miles away in bradford!! with no advisorys!! In the same day!! hmmmm! so i got the car fully checked at my local garage who said it hadn't had a new clutch and the front shocks hadn't been touched and that it was unsafe to drive! so then i phoned Kyle and he said the garage didnt have time to do the work and the garage that apparently did the work are a garage they havn't used before! I asked for my car and money back but they would not give it me! I then had to book another day off work to take the car back and they gave me a Seat Altea as a courtesy car (that they have for sale on ebay which also ran like a bag of nails) and i had to wait over a week before i could pick mine up. when i got there i inspected the car,i was told by Kyle they had to spend 650 and made it sound like i should be thankful!! The shocks had been done, they had plugged the tyre with the nail in, it looked like they had used compressed air to open up the drains to let the water out which left the inside of the car covered in grit and dirt and dirty water stains all over the inside! it was still wet through in the footwells and the new grey matts i had put in were black with oil and dirt. i asked Kyle if there was any receipts and was told i would have to contact the garage that carried out the work. So my partner said "lets just clean it when we get home" which i decided to do. on the way home the engine management light had come back on and the car still doesn't run right, this was on sunday 8/10/17. I will be taking this further with VOSA and legal action! PLEASE DO NOT CONSIDER BUYING A CAR FROM THEM!!

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+6 Found this review helpful

Mick from Highline Motors in response to KEEP AWAY FROM THIS GARAGE!

The car is 17 years old and we did all the work like promised, we did put a new clutch and shockers plus a lot more on the car and we also offered you a full refund which you wouldn't except, we have all documented invoices for all the work carried out.

Steve in response to KEEP AWAY FROM THIS GARAGE!

You did the shocks after i told you that i was going to take legal action which i am in the process of. I asked for my car and my money back and you refused point blank! All you have done is lie, I have had the car in a respectable garage who checked the car from top to bottom and was assured the clutch was not new! I asked for receipts/invoices and was told you didnt have any! You havn't even supplied me with a MOT certificate! (Which i have now got to pay another garage to get one printed) You bodged the tyre repair which caused a blowout. And yet again the engine management light came back on after you told me it had been sorted, i have had to spend nearly 200 pound to get the car roadworthy! Are you going to compensate me for this!? I very much doubt it.

Ste in response to KEEP AWAY FROM THIS GARAGE!

I've been in same situation with this garage absolute ripped off. bought audi a3 car wasn't cleaned buckled wheel when got car home windows wouldn't work told take to warranty n then losin coolant warranty again turns out head gasket buggerd sent to garage to be fixed which they they said would pay ad 900 quids worth of work then said nah they not paying so funance ad to pay next day overheated turns out engine block cracked write off absolute joke highline motors .

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"Rude and abusive!"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I got a response from highline motors from a offer I had made, it was some nonsense about retiring to Barbados and followed it up by calling me a looser! Never in my life would I expect this from a business! I think it says a lot! Steer clear

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+6 Found this review helpful
"Rudest customer service ever"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I didn't even get as far as viewing a car without rude customer service from Highline Motors. Saw a car we were interested in on eBay which was quite high mileage so sent a genuine message asking if they knew if it had had the timing belt changed. Got a rude reply telling me there was lots of info in the ad and if I wanted to know anything I was to ring, a fairly rude and aggressive tone to the message so I replied stating I had only asked the one question but if they had an attitude like that I would leave it. I received a one word response "good". How do people like this run a business? Reading the reviews on here their rudeness actually saved me a trip though as by the sounds of some of the cars they've sold I wouldn't want to buy a first car for my daughter from them. I wouldn't have any dealings with people like this.

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+5 Found this review helpful
"Great service very helpful and trusting "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My mum purchased a red Suzuki veteran from a fella Kyle from high line motors,my mum saw the car on line just a picture,she worried that car was not going to be as good as the picture because she lived in London and couldn't get there to look,Kyle said if purchased the car she would not be disappointed,so my mum brought the car on kyles recommendation,had the car delivered down to London and my mum was highly delighted it was everything Kyle said it was

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+0 Found this review helpful
"My 2nd car the mini"
5 out of 5 stars See
Dealer's knowledgeable
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Value for money
Resolving issues

Just p/x my old car for my 2nd car from the lovely KYLE and his BOSS at Highline Motors. They gave me a wonderful Mini Cooper which they MOT'd and did repairs for it to be passed. Always very friendly, honest and very good priced with their vehicles. Always give a very good customer service. Would recommend going and seeing them in person rather than over the phone and having a good look at their cars. Will buy from them in the future. Thanks guys from Josephine.

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+0 Found this review helpful
"Fantastic service"
5 out of 5 stars See
Dealer's knowledgeable
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Value for money
Resolving issues

Best service iv ever had highly recommended, kept well updated car was over described and got a better deal than agreed with extra warranty etc and good p/x price.

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Dealership Information

Highline Motors is an Independent dealership that is based in Brighouse. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Deals in: Cars
Manufacturers: Sells a variety of makes and models
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Services available
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Ratings
17 reviews2.5 out of 5 stars — Rated Poor
Excellent
6
Very Good
0
Average
0
Poor
2
Terrible
9

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Contact Information

Address

Highline Motors
3 Grove Street
Brighouse
West Yorkshire
HD6 1PL

Get in touch

01484 502215

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Dealership Statistics

35%
Would recommend this dealer to family and friends
35%
Thought the dealer was knowledgeable and helpful
30%
Thought issues were resolved quickly and easily
17%
Percent of reviews responded to by this dealer

Additional Information About Highline Motors

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