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1 review from our car dealer reviews community
Leave a review for Hills Ford Kidderminster

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1 review from our car dealer reviews community

Leave a review for Hills Ford Kidderminster
Click on the stars to start your review
"Service Problem"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We had an unfortunate experience with Hills Ford Malvern after buying a car to which they had recently fitted a new cam belt. The Ford service interval for this item is 100,000 miles or 8 years; so we were amazed and disappointed when the camshaft pulley (which they fitted during the service) fell off after just 13 months and 7,000 miles, resulting in almost £1,000 of damage to the engine. Despite several letters and emails, they had no interest whatsoever in contributing to the cost of the engine repairs, simply stating that the warranty was for just 12 months. Clearly, we feel this was unreasonable given the 8 years or 100,000 miles service interval specified by Ford UK. We ultimately had no option other than to pick up the bill ourselves. This left us feeling very badly done to indeed and we certainly would not recommend Hills Ford in Kidderminster to anyone!

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Dealership Information

Hills Ford Kidderminster is an Franchise dealership that is based in Kidderminster. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars, Vans
Manufacturers: Ford
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1 reviews1 out of 5 stars — Rated Terrible
Excellent
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Average
0
Poor
0
Terrible
1

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Contact Information

Address

Hills Ford Kidderminster
Worcester Road
Kidderminster
Worcestershire
DY10 1JB

Get in touch

http://www.hillsford.co.uk

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Dealership Statistics

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Thought the dealer was knowledgeable and helpful
0%
Thought issues were resolved quickly and easily
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Additional Information About Hills Ford Kidderminster

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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