Tetiana B, June 2025
"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Really happy with my Mercedes and equally happy with the service from Hilton. What a great dealership — a really lovely experience. I couldn’t be happier and would definitely use them again for future vehicles.
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Darren R, June 2025
"BMW 3 series"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Purchased a BMW 3 series from Hilton over a month ago and after doing a fair amount of driving, I am happy that all is good with it. Despite some issues with our part ex price, the service was really nice.
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Aftersales from Hilton Car Supermarket in response to BMW 3 series
We appreciated it you have taken out time for leaving such a great review. At Hilton Car Supermarket it is our goal to make car-buying process as easy as possible and we are glad this was your experience. Thank you for sharing your feedback!
Amber C, June 2025
"Lovely car "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The Volkswagen T-Roc that I purchased is a lovely car, and I have been loving it. Jamie was the salesman who helped me through the process on the day. He answered all of our questions and provided the information we requested. The documentation was smooth and easy to go through. It would have been five stars if there hadn’t been a bit of confusion on the day of collection.
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Aftersales from Hilton Car Supermarket in response to Lovely car
We appreciated it you have taken out time for leaving such a great review. At Hilton Car Supermarket it is our goal to make car-buying process as easy as possible and we are glad this was your experience. Thank you for sharing your feedback!
David G, June 2025
"Good level of customer service"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I found Hilton Car Supermarket while looking for a Tesla on AutoTrader, and I am glad I came across it. This is my first electric car, and I have been enjoying it very much. The team at the dealership offered a good level of customer service, and I am happy overall.
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Aftersales from Hilton Car Supermarket in response to Good level of customer service
Thank you for taking the time to share such a detailed review about your recent experience at Hilton Car Supermarket - We're glad to hear that you’re happy with your recent purchase and will pass on your compliments to the team – our Sales staff are quite passionate about their work!
Mattie S, June 2025
"Happy!!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I was very happy with the customer service that you guys offered.
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Aftersales from Hilton Car Supermarket in response to Happy!!!
Thanks for taking the time to share your thoughts - it’s always appreciated! At Hilton Car Supermarket our goal is to make the car-buying process as easy as possible, and we're glad to have delivered. We look forward to seeing you again in the future!
Emma B, June 2025
"Fast Service!!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Fast response to all my calls. Very professional answering all my concerns. Walked me through the whole process every step of the way with patience..
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Aftersales from Hilton Car Supermarket in response to Fast Service!!!
We appreciated it you have taken out time for leaving such a great review. At Hilton Car Supermarket it is our goal to make car-buying process as easy as possible and we are glad this was your experience. Thank you for sharing your feedback!
Wendy S, June 2025
"Recommended!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I found this Dealer whilst searching for my dream car, I sent an enquiry regarding a car they had along with my contact details and within ten minutes I received a call back and an invitation to view the following day...
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Aftersales from Hilton Car Supermarket in response to Recommended!!
We're blown away by your positive words!! At Hilton Car Supermarket, we always try to go the extra mile for our customers and I'm glad to hear it's not unnoticed. Thanks so much for sharing your experience and have a great day!
Pardeep S, June 2025
"Very Good "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The vehicle is good and valuable and staff is very friendly and helpful and good guidance
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Aftersales from Hilton Car Supermarket in response to Very Good
Thanks for taking the time to share your thoughts - it’s always appreciated! At Hilton Car Supermarket our goal is to make the car-buying process as easy as possible, and we're glad to have delivered. We look forward to seeing you again in the future!
Alan H, June 2025
"The salesman was helpful "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My experience when purchasing the car was good. The salesman was helpful, and the staff were very good. However, I will say that the aftersales service is not the same; it is very hard to get through to them when calling, which I found very frustrating
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Aftersales from Hilton Car Supermarket in response to The salesman was helpful
We appreciated it you have taken out time for leaving such a great review. At Hilton Car Supermarket it is our goal to make car-buying process as easy as possible and we are glad this was your experience. Thank you for sharing your feedback!
Vigish P, June 2025
"4 stars "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have been enjoying the car so far; so far, so good. The only negative is that I only received one car key when I was expecting two, but other than this, I would still give them a four-star review.
+0 Found this review helpful
Aftersales from Hilton Car Supermarket in response to 4 stars
Thanks for taking the time to share your thoughts - it’s always appreciated! At Hilton Car Supermarket our goal is to make the car-buying process as easy as possible, and we're glad to have delivered. We look forward to seeing you again in the future!
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