I helped my 91 yr old father sell a car with minor scuffs to these guys via motorway. They picked on stupid little details, everything was declared photos etc but they took advantage of them and knocked 700 off. Livid is an understatement do not touch these guys immoral!!! I never bother reviewing people but this gave me no choice

Costs. Waited a week discussing a car with multiple people, having to wait days for a collection time… to only find that the MOT has been fudged, and they won’t fix the issue, or reduce the price so that I can fix the issue. Honestly the worst company I’ve ever dealt with, take note of the multiple people saying how RUBBISH they are their service is. Don’t commit to buying spend your cash elsewhere

After a pleasant experience with the sales representative we agreed to buy a car at the price that was displayed in the car windscreen and shown on the garage system. The final agreement was reached an hour or so later over the phone (but confirmed in messages) so the reservation fee was paid online, noting the price online was higher. Even so, we were told not to worry about that we had agreed a price. This agreement is all in writing! The invoice arrived a few days later with the higher price, we queried it, again we were told not to worry about that, we had bought it at the price displayed on the vehicle. The day of collection arrives, our own car has been sold privately so we now have no vehicle. We are excited and have the cash waiting to pay but lo and behold the purchase price is incorrect and is higher (£450). We query this but no problem, he goes to sort it. Only to be told that it can’t be sorted. We are then met with two managers who give their spiel that the price is the online price as that’s where we paid the deposit. We explain and show all the proof and the sales representative agrees with us but these managers have their price audit that shows they increased the price. They state the price can change and they don’t even have to give us our deposit back. This has never been explained before and is not what we agreed. After 4 hours of sheer distress because we now have no vehicle and no means to pay the higher amount they agree to meet us halfway. However, their halfway is £200 of £450 not £225 which admittedly they eventually concede. So basically we were backed into a corner to pay more money on the day or be left with no vehicle and therefore no means to get to work tomorrow! There was virtually no fuel in the vehicle and work that was agreed to be done - wasn’t! They decided that it was just wear and tear and they weren’t doing it. It was an absolute disgrace. This is no reflection on the sales representative who will undoubtedly be blamed for making a mistake. He at least displayed humility and integrity and was professional. Why on earth they put stickers with prices on car windscreens that aren’t the price is absolutely beyond me? It’s misleading at best….. there is most certainly a staff training issue, a lesson to be learned to remove pricing from windscreens and a lesson in honouring what you’ve agreed!

When buying the car, the sales team were great however post sales service has been terrible.They made an administration error in sorting out a warranty. Despite several emails and various attempts to discuss this they have ignores all correspondence. Based.on my post sales experience to date I could not recommend this business.

These people have had very poor training in sales. Bought a car, went to collect it after seeing it. Promised the body work would be sorted and it wasn't. It had front end damage since I purchased it. No work done on it. Was not given my deposit back. Manager is a useless moron. Have gone to trading standards. AVOID THIS PLACE COMPLETELY.

Sold my car to them through motorway. Was greeted with hostility from the people coming to pick the car up, initially trying to knock over a thousand pounds off the agreed price. Was haggling for an hour to get back to the original selling price, awful company don’t bother with them.

Bought a car from here yesterday, massive dent on the inside of the drivers door brought up to the lassie that was dealing with us due to the original lassie that was meant to have an appointment with not showing up . To the dent inside the door getting Told that it can be fix without a new door took it to a bodywork’s place when drove 10hrs to be told that it can’t be fixed and it’s a new door got £250 off the car to get new door and everything else would cost £2,000 would avoid this absolute garage at all cost - the young lassie that ended up dealing with us was lovely woman didn’t get her name tho

AWFUL: Like buying a car from a bunch of Ocean Beach club rejects! No service, no empathy, no care - just pure sales. Please understand your car before buying, check every document and run a health check if possible. Pure frauds - you'll be lucky to come home in one piece"