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45 reviews from our car dealer reviews community
Leave a review for HKO Vehicles Ltd
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45 reviews from our car dealer reviews community

Leave a review for HKO Vehicles Ltd
Leave a review
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"I appreciate meeting genuine people. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I only live over in Stoke-On-Trent, HKO Vehicles are just a hop skip and a jump down the road, one thing that really stood, Andy is such a genuine, straight shooting and all round lovely guy. He was really approachable and welcoming on arrival, didn't feel pushy, let us look around in our own time and when he did come over to check on us, I felt really comfortable around him. My partner and I test drove the car and noticed the air con wouldn't blow hot air, when we got back Andy turned the car back on and of course.. IT worked straight away 🙄 Never fear, Andy would accept this and took the car straight back into the garage to be looked at, turned out to be a faulty sensor causing intermittent issues, they replaced this prior to collection which I was super impressed with. Based on my experience, Andy clearly cares about his customers a lot and prides himself on high customer service. I will defiantly be back and recommend you consider HKO Vehicles if you are in the market for a used car you can rely on. .

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Aftersales from HKO Vehicles Ltd in response to I appreciate meeting genuine people.

Thank you for your awesome review. We are very happy to hear that you had a pleasant and hassle-free car buying experience with Andy and HKO Vehicles. Andy is indeed a genuine and lovely guy who always goes the extra mile for his customers. We are glad that he fixed the air con issue for you and that you are impressed with our service. We appreciate your recommendation and your loyalty to our dealership. We look forward to seeing you again and offering you another reliable car. 😊

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"Very recommendable, couldn't be happier."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been in the market for a new car as mine was written of in a crash, I loved my Vauxhall Mokka and kept that in mind when I was looking for my new car. HKO Vehicles in Congleton had a really nice Mokka just as modern as my last which was almost identical and I couldn't help but deal there and then. One thing I loved about the Mokka was how well it protected me during the crash, along with the comfort, looks and performance, you get a lot of car for you money and since having my Mokka again, I couldn't be happier. I highly recommend HKO Vehicles if you are in the market for a used car, they have a nice little range for different budgets.

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Aftersales from HKO Vehicles Ltd in response to Very recommendable, couldn't be happier.

Thank you for your fantastic review. We are very sorry to hear about your crash, but we are glad that you are safe and that you found a new Mokka that suits your needs and preferences. We agree that the Mokka is a great car that offers a lot of value and protection. We appreciate your recommendation and your trust in HKO Vehicles. We hope that you enjoy your new Mokka for a long time. 😊

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"Charming Dealership in Congleton. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

HKO Vehicles and specifically Andy himself have been really enjoyable to deal with, no complaints and no issues from start to finish. HKO Vehicles are based in Congleton which isn't too far from me, maybe 40 a 40 minute drive, my partner and I drove down to the dealership and looked over the cars, made a decision and signed the deal same day, Andy had the car prepped and as close to showroom condition I have ever seen a used car within a few days ready for us to collect. We were offered delivery, despite us not needing to do this I appreciated the offer. I have never owned a Qashqai but needed something a little bigger than my older cars and this ticked all the boxes for me and my partner.

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Aftersales from HKO Vehicles Ltd in response to Charming Dealership in Congleton.

Thank you for your excellent review. We are very happy to hear that you had a smooth and enjoyable car buying experience with Andy and HKO Vehicles. We are proud of our high standards of quality and service, and we are glad that you appreciated our offer of delivery. We hope that you and your partner love your new Qashqai and that it serves you well for many years to come. 😊

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"Perfect experience start to finish. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really happy working with Andy, I am very local to Congleton so finding a local dealer with some good quality cars that I can trust is really good. The customer service was flawless, the car is running really well with no cause for concerns and I think in a year or so, I will be heading back to HK to trade this in for something a little different. HKO Vehicles will forever be the first place I look for my new cars.

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Aftersales from HKO Vehicles Ltd in response to Perfect experience start to finish.

Thank you for your amazing review. We are thrilled to hear that you are happy with your car and our customer service. Andy and the rest of the team at HKO Vehicles are always ready to help you with your car needs. We value your trust and your business. We can’t wait to see you again and offer you another great deal. 😊

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"⭐⭐⭐⭐"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We have had a number of Range Rovers in the past, being local to Congleton, I was looking at local dealerships to supply a newer model for us. We haven't had a Velar previously but HKO Vehicles had one in good nick, low millage, fell service history, long MOT and it looked so well looked after and prepared, it didn't take us long to decided this was the car we wanted. We spoke with Andrew in depth about the car and came to a deal promptly, the pre-collection preparations were all done to a high standard with a good valet, Andrew made everything very quick, easy and hassle-free. Very good service and some lovely cars on offer.

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Aftersales from HKO Vehicles Ltd in response to ⭐⭐⭐⭐

Thank you for your wonderful review. We are delighted to hear that you are enjoying your new Velar and that you had a great experience with Andrew and HKO Vehicles. We appreciate your kind words and your loyalty to our dealership. We look forward to serving you again in the future. 😊

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"Really good dealership in Congleton."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So far, everything has been very good with the car, the service has been exceptional too and I would highly recommend HKO Vehicles.

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Aftersales from HKO Vehicles Ltd in response to Really good dealership in Congleton.

Thank you for your positive feedback. We are glad to hear that you are satisfied with your car and our service. Your recommendation means a lot to us. We hope to see you again soon. 😊

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"Such a lovely team. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was a little skeptical in the beginning as I was confident I wanted something smaller, I went from a Range Rover to a Corsa and now back up to my new Qashqai. The car is great and I do love it to pieces but it has certainly took me some getting used to. The young man who looked after me and guided me through the sale was such a nice guy, really informative and easy to talk to and deal with. I have already give my word I will return when I am ready for a change and recommended HKO to a few of my friends.

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Aftersales from HKO Vehicles Ltd in response to Such a lovely team.

Hi Joanna, Thank you for your lovely review and your loyalty to HKO Vehicles. We are glad to hear that you are enjoying your new Qashqai and that you found it to be a great car despite your initial skepticism. We are also happy to hear that the young man who assisted you was friendly, informative and easy to deal with. He is a valued member of our team and we appreciate your kind words about him. Thank you for your recommendation and your promise to return. We hope to see you again soon and wish you all the best with your Qashqai. 😊

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"Lovely dealership."
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Andy has been great to deal with, HKO Vehicles are a very nice, friendly local dealership with some really nice cars on offer. Andy runs a small team and a tight ship with the quality of the cars, an approachable attitude and customer focused serviced seeming high priority. The car is excellent and the customer service superb, my only qualm with the experience was I had to pay a deposit while my part ex car was evaluated, the evaluation took a while and there were some delays in getting the money back, I did get the money back however and I am made up with my new car.

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Aftersales from HKO Vehicles Ltd in response to Lovely dealership.

Hello Davina, Thank you for your honest and detailed review. We are very happy to hear that you had a great experience with Andy and HKO Vehicles, and that you are satisfied with the quality of the car and the customer service. Andy is a valuable member of our team and we appreciate your recognition of his efforts. We apologize for the inconvenience caused by the deposit and the evaluation process, and we are glad that you received your money back. We hope you enjoy your new car for a long time and we look forward to serving you again in the future. 😊

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"Professional dealer. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with my new car, it seems to have been very well looked after a well prepped by HKO Vehicles, there doesn't appear to be any problems and I can't criticize the service at all, I was very much looked after!

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Aftersales from HKO Vehicles Ltd in response to Professional dealer.

Hello Jinto, We are very pleased to hear that you are happy with your new car and our service. We take pride in our vehicles and our customer care, and we are glad that you felt well looked after. Thank you for choosing HKO Vehicles and for your positive feedback. We hope to serve you again in the future and wish you all the best with your car. 😊

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"Levels above the rest! 🚀"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A very nice, thorough, quick and easy service! I am really happy with how attentive Andy has been from start to finish, my initial inquiry was with a dealership in Crewe, they did nothing to prepare the cars for my arrival despite having called a couple days prior and they weren't MOT'd so I couldn't test drive them. Andy on the other hand, had everything ready for my arrival, aloud me to test drive and get a good feel for the car and after dealing, the car was in excellent condition and has been problem free. Very happy with everything start to finish and would deem HKO Vehicles a very recommendable company.

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Aftersales from HKO Vehicles Ltd in response to Levels above the rest! 🚀

Thank you for your wonderful review and your generous compliments. We are delighted to hear that you had a smooth and hassle-free car buying experience with us and that Andy was attentive and helpful throughout the process. We are sorry to hear that you had a disappointing experience with another dealership, but we are glad that you chose us and found the car that suits your needs and preferences. We appreciate your recommendation and your satisfaction with our service and the car. We hope to serve you again in the future and wish you all the best with your car. 😊

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Dealership Information

HKO Vehicles Ltd is an Independent dealership that is based in Congleton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
45 reviews4.8 out of 5 stars — Rated Excellent
Excellent
37
Very Good
8
Average
0
Poor
0
Terrible
0

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  • Contact Information

    Address

    HKO Vehicles Ltd
    Banks House
    Market Street
    Congleton
    Cheshire East
    CW12 1BP

    Get in touch

    01260 514329
    https://www.hkoperformance.co.uk/

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    86%
    Would recommend this dealer to family and friends
    100%
    Percent of reviews responded to by this dealer

    Additional Information About HKO Vehicles Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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