Bought my Nissan ARIYA three weeks ago from Hanley Stoke. Just be aware they keep the spare key till your V5 comes through, because I have got a personal number my paperwork has had to go back to DVLA. This morning my car automatically locked the car with the keys on the front seat, these guys don’t care that I had to pay £170:00 to get a key company to open the car. I live 50 miles away from the dealership and one of the used salesmen said tough when I spoke to them about this.
Reviewer has confirmed their email address
After recently using Nissan Holdcroft Hanley I’ve never had such shoddy/rude and incompetent service. Service manger is a joke feel sorry for the employees as decent ones know what customers face in dealing with them. Have escalated to managing director and am awaiting response. Please don’t use this franchise including Crewe as they are managed by same incompetence.
Reviewer has confirmed their email address
Make a purchase from Holdcroft Nissan on EBay. I would like to give a mention to Steve in part for his help in sorting out the problem with the order.
Jordan was very helpful friendly and approachable. From the minute I walked in Jordan made us feel very welcome and was very helpful on finding the perfect car for me. Whilst waiting for the delivery of my car I was kept up to date. Upon the arrival Jordan was very helpful with setting up my app and personalising and helping me connect my phone to the car. I would highly recommend Nissan Hanley
Reviewer has confirmed their email address
Holdcroft have had my pickup truck for 7 weeks under warranty now and still can't give me an answer how much longer never ring back when they say they will really disappointed
Reviewer has confirmed their email address
The Salesman Zaine Aziz was very friendly and obliging the car was immaculate in showroom condition.Did exactly what we agreed 5Star Service
Reviewer has confirmed their email address
Quick mention for Sue Hargreaves, excellent through out the whole process, friendly professional and it was so easy,well done Nissan
After looking for an electric car for a good few months Mason was extremely helpful and knowledgeable in sourcing me a really good deal. Mason went above and beyond to ensure a smooth sale. Paul was also a pleasure to speak to on car buying day, he made the whole thing a relaxing experience with nothing being too much trouble. This branch would be my first port of call when buying a car again in the future. Would 100% recommend!
Purchased my car online. Richard the salesman went above and beyond organising everything and reassuring me that I won’t be disappointed ~ my car arrived this morning where I met Richard - he is a top man and my car is amazing - thank you so much for everything. I’ll definitely recommend you to everyone I know. 🍾🥂
Reviewer has confirmed their email address
A gentleman by the name Ray made the journey to getting my new Juke simple. He explained everything very well. Right from tge first day communication was great.
Holdcroft Nissan Hanley is an Franchise dealership that is based in Stoke-on-Trent. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Holdcroft Nissan Hanley
Leek Road
Stoke-on-Trent
ST1 6AD
01782 204040
https://www.holdcroft.com/nissan/locations/1990/nissan-hanley/
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