Holden Group Heigham Street reviews, Norwich
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2 reviews from our car dealer reviews community
Leave a review for Holden Group Heigham Street

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2 reviews from our car dealer reviews community

Leave a review for Holden Group Heigham Street
Click on the stars to start your review
"Lack of interest to clients "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very disappointed as had purchased a 3 year old Renault captur on finance... Which went in for various issues 7 times in as many months... After many discussions we felt we had no choice but to take an alternative captur as holden gave this only option.. More exensive... Over longer period to pay... We agreed and took the second captur... Two weeks in the car had to have a new turbo but had to wait two weeks before we could get this done.. Taking us outside the 30 days return date... Once we picked car up after turbo replacement we were asked would we like brakes done as they we're 70% worn???? After having had the car two weeks do you really expect brakes to need doing??? So... Two captures... 9 months... With a 9th visit back to garage pending. Holden have been recorded (started a recording because of lies having been noted during conversation with holden) as saying how badly we have been treated... But when we as customers say we have had enough and we want to return car and cancel finance.... Holden say we have been treated fairly.!!!! Holden words we're... "Yes... We could cancel the finance... But we are not going to". Think twice before going to holden people... A very stressful time indeed!!

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"nicola e"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

my husband went to the garage a few days ago and( turning up in his overalls and in a work van) and the man who dealt with him really couldnt be bothered, my husband was looking at the used vehicles and the first question he asked was what was our budget......! my husband asked for leaflets and he gave him one for a plug in hybrid, wasnt really very helpful as this isnt what we are looking for. my suggestion would be not to take a view of the customer based on what he/she looks like or what they are driving and also although they may be busy with the new cars going out this week i am sure that they rely on sales all year round!!!!!!!!!!!!!!!!!!!

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Dealership Information

Holden Group Ltd are a family owned new and used car dealership group based in Norwich. They have an approved, dedicated sales team selling for Honda, Volvo, Dacia and Renault. Motability is available.

Deals in: Cars
Manufacturers: Dacia, Honda, Renault
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2 reviews1 out of 5 stars — Rated Terrible
Excellent
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Average
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Poor
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Terrible
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Contact Information

Address

Holden Group Heigham Street
Heigham Street
Norwich
Norfolk
NR2 4TF

Get in touch

01603 623800
http://www.holdengroup.co.uk

Opening times

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Additional Information About Holden Group Heigham Street

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
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Registered Name: XXXXXXXXXX
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