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After 1,000 miles of ownership, enough of a road test to find any niggles or major issues, here is my review of Howard Smee Cars. I searched long and hard to find a car dealer who inspired some degree of trust, and had several bad experiences. When I arrived at Howard Smee down a narrow track in the middle of nowhere the gated compound was a bit intimidating, don't be put off. Inside the guys were friendly, knowledgeable and helpful and allowed me as much time as I wanted to view, test and drive the car I was interested in, and check all the documentation immediately. Any queries I had were dealt with professionally and honestly. After taking delivery of my vehicle is has been... faultless, and every promise made has been fulfilled without any further prompting, making the buying process so simple and straightforward. In my opinion buying used vehicles is as much about the seller as it is about the car, and these guys are pretty damn good.
Reviewer has confirmed their email address
back in July I purchased a Mini Cooper from Howard Smee Cars. The car was clean and in good condition when I received it but I have had some issues with the air conditioning which has taken some time to resolve and they didn't really keep me informed while this was going on but other than that they have been good and I would recommend them as the actual process of the sale was smooth ans easy.
Reviewer has confirmed their email address
This company are a absolute pleasure to deal with! Seeing a car they had on the Internet, Jack gave me full confidence in the car and gave me a very strong deal. After speaking to a number of dealerships and garages he was the most professional and helpful I came across. The fact that Brin drove all the way up to North Yorkshire to deliver the car and to take my old car back to Essex was the icing on the cake. 10/10 never mind 5.
After seeing a lovely smart webpage for Howard Smee I rang to enquire about a vehicle. I was promised a call back but this never happened. Rang again was told someone would come back to me, never happened and so rang a THIRD time and was told "oh yeah on the phone". And now to make it even wose I have just been told that car is now sold, so unprofessional, a client shouldn't have to chase for a response wouldn't recommend and wouldn't use in the future.
Just treated myself a car from www.howardsmee.co.uk in Chelmsford. Has to be said, Howard Smee , Richard, Graham and the team have collectively restored my trust and faith in Car Dealerships. The buying process was the most enjoyable and painless experience I have ever in countered. From One absolutely delighted customer. Thanks Again Guys
VERY IMPRESSED WITH THE SERVICE PUT A TELEPHONE DEPOSIT DOWN ON CAR FROM A TELEPHONE DESCRIPTION WHICH WAS A 100% ACCURATE WHEN I COLLECTED CAR FOLLOWING WEEK FULLY RECOMMEND THEIR SERVICES VERY HELPFUL FAMILY BUSINESS
Traded in a perfectly good car, in return received a car......that required £2293 spent on it. He priced work seperately, on abit of paper for £440, I had an independent garage price work. Price £1200 ! Needless to say, still waiting reply, I'm confused to know, how a car with only 1 month of 12 can have so much wrong with it. My advice stay well clear of dealer.
Specialising in selling used prestige and luxury vehicles to the Chelmsford and wider Essex area. Howard Smee have a range of vehicles from high end manufacturers such as Porsche, Audi and Mercedes available on their virtual showroom. Services available include finance and sell your car.
Deals in: Cars
Manufacturers: Sells a variety of makes and models
Howard Smee Cars
South Hanningfield Road
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Ivanhurst Industrial Estate Woodham Road, Wickford, SS11 7QY
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