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In June I went to Howards Car Sales and part exchanged previous car for a Ford Kuga. I got a very good price. The car was really clean and just as described. Unfortunately, 5 minuets after I left the show room the engine management light came on. I contacted the dealer and he told me to carry on driving the car for a few days to see if it went away so I did and it the issue was still occurring so I took the car back and they did a test on it and the dealer said that the car needed to let out some smoke. This never happened but as of now the light has gone off so I'm not sure if the issue is going to reoccur but if it does I will have to go back. Other that though everything went really well and I am happy with the car. I will recommend this dealership as long as the issue does not come back.
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This dealership came across as a genuine and honest family-run business when selling the vehicle, but it quickly became apparent that sales was all they cared about. My vehicle had an engine malfunction warning *as I was driving it home from the garage* and they still failed to fix the problem and eventually said that when I had it taken to a Ford dealer and fixed properly, and the engine malfunction error stopped, that there was no way to prove the two errors were related so would not cover the costs. Utterly reprehensible as it was under warranty, but that is what you get from this dealership. It now seems that this dealership has been sold to Moorlands Car Sales (that's where howardscarsales.co.uk now redirects to) but I would also encourage people to avoid Howards Accident Repair which was the sister business to the sales side. Stay clear!
Good when buying but very poor after. Warranty not worth the paper its written in. Mechanic is poor, can't resolve issues. Told to find another garage to fix it as they haven't the skills or equipment. Never call back when they tell you they will. After 7 months I've been forced to sell my car and loose thousands because sick of trying to deal with Howards Car Sales Ltd Southwest. Sounds harsh but it really is how it is.
Howards Car Sales Ltd Southwest is an Independent dealership that is based in Ivybridge. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Deals in: Cars
Manufacturers: Sells a variety of makes and models
Howards Car Sales Ltd Southwest
Lee Mill Industrial Estate Strashleigh View
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