We visited Lexus Hull and was extremely impressed with this dealership. Julie the host was most attentive and extremely welcoming. However, We were extremely alarmed by one girl (Chloe) whos dress sense we did find inappropriate for the showroom and work place. we wondered why management allowed this dress code in the showroom. And Tattoos should not be seen.
We visited this dealership and cannot fault Lexus Hull. From the moment we walked in, meeting Julie, sharing a coffee and viewing the range of secondhand vehicles on offer, 5 star hospitality. Thankyou.
You are Very welcome from reception to service.I came with a little thing that was professionally found and explained Thanks Lexus Hull
Beats Mercedes any day. I popped into Mercedes Friday, the reception staff were miserable and not helpful. Such a difference walking into Lexus. I was greeted with smile and a coffee by the lady host. So much more professional than Mercedes. The smile, the coffee, the biscuits make a difference. Well done to the Lexus Host. Other dealerships should visit here to see how it's done.
I popped into this dealership to view a car I was looking to buy on dealer auction. I was made to feel most welcome by Julie who served me coffee and chatted to me while I waited. The staff seemed to go above and beyond. I'm disappointed I didn't get the car, hopefully next time I will be lucky. Look forward to visiting this dealership again.
Absolutely fantastic Winter Warmer Event at Lexus Hull. Thank you for the kind invitation. Thoroughly enjoyed our visit as always. Nothing at Lexus Hull is too much trouble. Oliver and the team were very welcoming. Its an absolute delight visiting Lexus Hull anytime even if just to say hello and have a coffee. The Lexus Hosts Julie, Lisa & Kieren do a fantastic job welcoming you into the dealership. Julie in particular took the time to talk to us over our coffee. Thanks to Paul for the test drive. Always a pleasure to visit Lexus Hull.
I came to the dealership with a friend. I must say Julie the Lexus host was fabulous and very welcoming and nothing was too much trouble., so very nice to see a smiling face and very professional. The staff at Lexus Hull are most helpful and I will certainly be visiting again and I will certainly recommend Lexus to my friends and family.
Travelled down from Scotland for after being assured of its condition. It took until day before arriving that the car was Lexus Approved and there would be breakdown cover etc attached . Car had 150 point check that highlighted faults but was advised faults were fixed or would be “ok”. Upon arrival car indicator full of water and had been “missed” , no paperwork for breakdown cover but a telephone number supplied that turned out to be wrong. Once home car booked into dealership as no windscreen washer fluid getting through to screen , this had been noted as a choked jet on 150 check but dealership confirmed faulty pump that had been opened but not replaced. Windscreen wipers hadn’t been changed but had been noted on 150 check . Car was put out without getting repairs it should have had before being handed over , had to drive for 2 weeks without screen wash . Further faults now on car and after contacting warranty number advised it was RAC warranty line , Lexus have now confirmed my warranty and dealership now assisting but as of yet not repaired . Lexus customer service was expected not back street garage
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Had my aircon examined and regassed at Lexus Hull, a really top notch customer service experience. From making the phone call to book in to the excellent coffee while I waited they are first class. I am not a regular customer, just didn't trust other garages to work on my 17 year old Lexus hybrid car. Everything was explained well and the price wasn't bad either. The people working there couldn't be nicer or more helpful. 10/10.
Buying with John Roe Lexus Hull John Roe founded his business in 1969 when he opened John Roe Motor Sales in Grimsby. Two years later, he was awarded the Toyota franchise and sold 80 new cars in his first year as an official Toyota dealer. To this day, John Roe continues to be a family-owned and run business, operating four car dealerships and two franchises across North Lincolnshire, Northeast Lincolnshire and East Yorkshire. Our heritage has shaped the way we run the business, so rather than simply inviting customers to buy a car from us, we instead ask you to be part of the family. This highlights the focus we have on looking after you with what we believe to be the highest standards of care and service you will find anywhere in the motor industry. Give us a call on 01482 333222 with any enquiries.
Deals in: Cars
Manufacturers: Lexus
Franchise Dealership
Hull Lexus
Saxon Way Priory Park
Hessle
HU13 9PB
| Mon | 08:30 - 18:00 |
| Tue | 08:30 - 18:00 |
| Wed | 08:30 - 18:00 |
| Thu | 08:30 - 18:00 |
| Fri | 08:30 - 18:00 |
| Sat | 09:00 - 17:00 |
| Sun | 11:00 - 16:00 |
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