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I would never use Humberstone Lane Motors ever again and I advise others not too, I used to use them regularly until there shoddy work was shown to me. First of all they left my wheel nuts loose to the point when I came back from Loughborough along the a6 i heard a funny noise went in to another garage to be told I only had a locking nut on each holding the front wheels on to which I was horrified. I went back to Humberstone motors who claimed they had tightened all rhe wheel bolts. Then my dad's car which also had work done at Humberstone motors had a clutch fitted, after two years it failed i was told by a reputable machanic that they never fitted the release bearing and that's why it failed i have pics of all the parts and damage.the final insult was when I took my son to alton towers my fan belt snapped but because Humberstone motors had removed bottom cover for unknown reason off the cam belt housing, the fan belt snapped and flung the broken belt into the cam housing in which snapped the cam belt and ruined the car. I had to have it recovered then scrapped. So thank you Humberstone motors Leicester what a bunch of bodgers. Beware guys
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Customer service null and void after a two hour journey to visit car superstore. Despicable customer service and greeting. Told to look at it and find it ourselves In amongst 100 cars. Filthy condition not even got ready as enquired at 10.00 this am to view it at 17.00 tonight. That's 7 hrs and not even ready. The whole presentation of the garage arrogant customer staff disgusting state of car to view. Really and on top of it all trapped us in car park whilst they were parking their cars up. When they saw we were ready to leave and no courtesy whatsoever to let their potential customers to leave this site. I'd be surprised with how degrading and disgusting this garage is with no presentation or cleanness whatsoever that any car sales are made at all. As for warranty and any service or promises made to customers as no reviews just about sums Humberstone Lane Motors up completely as well. So stay well clear if this car sales superstore.
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Humberstone Lane Motors is an Independent dealership that is based in Leicester. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Humberstone Lane Motors
Humberstone Lane
Leicester
Leicester
LE4 9JR
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