Purchased a used car from Glenn and Trish at hut green eggborough.no pushy sales just down to earth value for money. Excellent outcome. Thank you hut green team. Mr knox. East yorks.
Unfortunately I had quite a poor experience with this garage, at first they were brilliant, let me reserve the car until I got my previous car sorted, test drove it and all seemed fine. Collection day came, and this is when the issues started. I was told that the rear tyres both had cracking round the edges which was apparently noticed just before I came to collect the car which I think was completely made up and they thought it was just more convenient for me to get the new budget tyres they sourced me fitted myself. Not something you should have to do on the day of collecting your new car when having paid nearly 14 thousand pound. Only a day or so after I collected the car I noticed that the steering of the car was off, almost like I was having to fight with the car. Was told this was just an ST thing but can be booked in 1.5 weeks later to have a look which I thought was disappointing having to wait that long. A day later I went on the motorway and the vibration from the steering wheel was severely abnormal, I spoke to Glen about this which he said to bring the car in and he'll give it a test run to which he told me the vibration is completely normal and I need to stop overthinking as nothing in the world is perfect. What???? Anyway I am not made of money and knew there was something wrong with this car. I headed over to a much more reputable garage and was told that the car had two buckled alloy wheels and was due rear brakes and pads. Bit odd how this wasn't picked up on the latest MOT in December as the car had no advisories. I relayed this to HGG to which they offered me a full refund which I accepted. Not once was I given an apology or compensation for how I had been treated and the fuel l had to pay for while constantly driving to their garage and back for tyres and steering problems. Anyway Lesson learned and I will never step foot near this garage again especially since you only get 28 days warranty which isn't even a warranty that's just the time you have to take the car back to reject. Not saying everyone's experience will be like mine but thought I needed to share mine.
We cannot thank Trish and Glen with all their help in purchasing our mercedes we are delighted with it. For going to extra mile and delivering it to Elland for the hand controls , first class service from Fraser&Corrina Reid
They sell you cars that not working and rather pay you off knowing they not paying enough to sort problem i bought dream car turned out to be worse disision ever
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I purchased a Citroen C5 Tourer from Hut Green Garage at the end of August 2021 and can say how delighted I am - not only with the car but with the service provided by the team. The sales process was not pressurised, the car had a new MOT and had new front brake pads fitted under their inspection process. I did have a navigation system problem which Citroen resolved (software update required) and Hut Green paid for this under the one month warranty. The car was very well presented and having had the car a month I confirm that I am very happy and would look to buy from Hut Green next time. Thank you Trish, Glen and Rob.
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Absolutely abhorrent customer service. Stay away from these money grabbers.
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Excellent service from Hut Green Garage, friendly team of staff made this an enjoyable experience from start to finish.
Can't fault anything about Hut Green Garage, been there many of times excellent.
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Bought a focus from Hut Green Garage last year, no issues with car other than heater fan motor would only go 1 speed.sorted for collection and car has been fine since other than battery failed 6 month after purchase but can happen on any car. Found the whole buying experience underwhelming and got impression they werent bothered if i bought a car or not.it was a case of handing over the ££ heres the car,goodbye. I maybe got lucky with car but probably due to customer service level compared with other local dealers Id not buy from Hut Green in future
Went with my daughter who had just passed her test and was looking at buying a car. Spoke to a young lady at Hut Green Garage and asked to look inside a few cars so she could get a feel for them. After looking at the first car and deciding it was not for her spoke again to the young lady to get some keys for another one and she spoke to an older lady who said that we could not look in them if we wanted to look there was plenty of pictures on the web site. What a joke the cars are there to look at but it seems we were not allowed. The joke is on you as the same day we bought a car elsewhere and I would never use you again. Want to get some customer service skills. The positive reviews that you have got on here is probably friends and family as I live in Eggborough and after telling a few people a lot of people who live in the village would not recommend and have said the older lady there is terrible.
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Hut Green Garage is an Independent dealership that is based in Goole. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Hut Green Garage
Weeland Road
Goole
North Yorkshire
DN14 0PP
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