David C, July 2018
"Maybe I was just unlucky"
3.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I Car Group were very helpful and friendly. I purchased a 2010 RR Sport for a top price, as low mileage and bodywork great. My issue was that within 5 months it cost me another £7000 for repairs to suspension when a fault indicator came on. The suspension anti-roll bar was leaking and would have been an MOT failure, the break pads and discs were also very worn and would be MOT failures so were all replaced. There were numerous other faults which developed too. Wayne gave me a new MOT when I purchased it. My advice, get an AA inspection on any cars of value before buying from this dealer. Do not rely on the MOT.
+2 Found this review helpful
Dave F, April 2018
"Easy to deal with"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Wayne and Paula are very professional and honest. Fair price given for my car and fair price for theirs. Will gladly do business with them again. The car is great.
+0 Found this review helpful
Alexandru D, July 2017
"Very professional "
4.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I Car Group was very Professional, explained everything very well to me and it all went smoothly while doing the paperwork. It really was very good. However I recently got a issue with the BMW and now they are not answering me. Apart from that though I cant complain, I would recommend
+0 Found this review helpful
Dler in response to Very professional
Hi. I just read your review and I think got in the same situation as you. They was very good when I bought BMW 2 month ago but it broke down. I contacted them straight away and got respond but after that can’t get them not on the phones or email. What was happened with your problem? Did they finally respond to you and did they help?
Wayne H, June 2017
"great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very satisfied by the service from I Car Group, Paula and Wayne are two of the nicest people i have met, traded in my old car with no trouble priced for what it was worth, i am very pleased with my Vauxhall Astra VXR i brought off them, i would highly recommend buying a car off them.
+0 Found this review helpful
Hgsnowball, June 2017
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I Car Group is a very nice garage dealing with some lovely (sadly, out of my price range) vehicles. My budget is limited, but they had the car I wanted at the price I could afford. Regardless of how much I had to spend, the service was amazing. Nothing was too much trouble, the car looked beautiful when I collected it, which made me really happy.
Couldn't say enough great things about wayne and his wife, really helpful, friendly and honest with me.
Having been stung in the past with other garages, next time I'm looking to buy a car, I will definitely check with them before anyone else.
+0 Found this review helpful
Mo, April 2017
"False advertising"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I've noticed 2 BMW prices change on traders website over a matter of days! Plays around with prices to rip off legitimate customers, not many trusted garages out there and I Car Group is one of them based on my experience!
+0 Found this review helpful
Mark H, June 2015
"Mazda MX5 from I Car Group"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I've had no issues with the car before or after my purchase in March. I Car group were great, 100% happy with the service and this is a dealership and experience that I would recommend them to anyone.
+0 Found this review helpful
Wayne M, April 2014
"Waynemc85"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Couldnt have asked for better or more!!!!
They were just spot on with everything, anything I asked they did, everything i wanted to know they told me. Had everything with my BMW ready for pick up, all clean and as expected, paperwork ready, fuelled up, perfect
I know most people dont leave car buying/ dealer reviews when happy but i though i would share this one with car buyers to let them know how good they was
Exactly as described,
+0 Found this review helpful
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