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9 reviews from our car dealer reviews community
Leave a review for Ian Allan Motors
Leave a review

9 reviews from our car dealer reviews community

Leave a review for Ian Allan Motors
Leave a review
"An exceptional dealership!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Richard at Ian Allan Motors!! Can not explain what a lovely person he is. Made the whole buying experience so fantastic, went above and beyond what you would expect from a dealership! Can not thank him enough! Can not recommend this company enough.

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"Andy and sarah"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Foned craig about an intetest in a camaro and part ex in our car.he went out of his way to make us feel welcome and was an absolute pleasure buying our first camaro.his knowledge and professionalism were outstanding.thanks craig.

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"Always had great service from these guys"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have used this dealership for a few years now, and always found them to be very helpful and courteous... I first went to them in 2015 when I first purchased a Corvette C7 and needed a service. As they are the only official Corvette and Camaro dealer in the UK I hoped they were a decent dealership because if not the choice was somewhat limited as to where I could take the vehicle if I needed any warranty work carried out.... I was very relieved and satisfied with the service...A few years later I part exchanged my C7 for a new Camaro V8 with an auto transmission.... I just couldn't like the car with this transmission so a year later I part exchanged that for another Camaro V8 only this time with a manual transmission.... I love the car and am so pleased that I changed it whilst they had a few left in stock... I can honestly say that I have not received such a nice experience from a car dealership as I have from these guys... I have had a lot of nice cars in my time and some of the experiences I have had from the German car dealers that are supposed to be Top end cars has been shocking to say the least. I would recommend Ian Allen Motors to anyone... I have seen a few other reviews from people saying that their experience hasn't been that good but I can only speak from my experience and I would say they are probably the best car dealership I have ever dealt with...

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"Spent over £80,000 with them - ZERO care"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I made the terrible mistake of purchasing two new Camaro V8s from Craig at Ian Allen Motors. When it comes to the sales pitch, Craig is helpful, knowledgable and fast to reply. BUT As soon as you have your cars and have any problems, he ignores calls, messages, emails. When you do manage to get hold of him he promises to help and then disappears into the abyss again...... This is pretty much a Cowboy outfit dressed in a lovely website. How they have the dealership for premium brands is a mystery to me. I dont expect a great deal from dealerships as ive learnt by experience here, but when your spending lifechanging amounts of money, i do want some after sales support. Much much better off to import a Chevy direct from the US, save yourself 20%+ on price and have the same after sales as buying in the UK!

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+9 Found this review helpful
"Wish I never used them- my mistake"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Took my car in for service and advised that several key repairs were needed. After keeping my car for 3 days they invoiced me and allowed me to collect a car they were aware they had not completed the repairs. After driving 10 miles I had to call them to complain. I personally would never use this dealership again. My advise and my opinion based on my experience is avoid this dealership.

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"mr meredith"
3.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had bought a 2nd hand 208 2016 model about 5 wks ago. everything was fine until just over a wk ago. I heard a noise from front left . I took it to the garage and explained. they booked it in for the Monday. I took it in and was told they could not here anything. so I went out with them which they then heard the noise I said about. as they didn't have loan car I had to re book it for the Wednesday so they could strip it down order parts etc etc. I had the loan car for about 2 hrs before they called me to say their is an issue and would take few days to get the parts. got a call today still waiting for parts???? not good service put me off the car. over a wk and still waiting!!!

"Ian Allen"
3.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have no complaints with this dealership in terms of customer service, they drove the car down to me on time and the car itself was great. The one significant complaint I have is they told me they would tax the car and failed to do so without telling me. I checked this after the sale as working is sales myself i am always slightly skeptical and when I found they hadn't done this I was very disappointed as this could have caused me major problems.

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"Excellent"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recommend Ian Allan Motors, seem well drilled and very customer focused. I cant fault them for that. My car hasnt caused me any headaches so really it has left me to leave a good review. 4 star rating from me is good trust me

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"Mark C"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

First class service, helpful and reliable all the way through the purchase and there aftercare has been just as good, Ian Allan starts to restore my faith in car dealers

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Dealership Information

Ian Allan Motors is an authorised Peugeot dealership, that as well as offering a full range of dealer services, also have a MOT Testing and service centre.

If anyone has had an experience at this dealership then please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
9 reviews3.8 out of 5 stars — Rated Very Good
Excellent
5
Very Good
2
Average
0
Poor
1
Terrible
1

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  • Contact Information

    Address

    Ian Allan Motors
    Wentworth Garage Sandhills Lane
    Virginia Water
    Surrey
    GU25 4BT

    Get in touch

    01344 842801
    https://www.ianallanvirginiawater.co.uk

    Opening times
    Mon 08:30 - 17:30
    Tue 08:30 - 17:30
    Wed 08:30 - 17:30
    Thu 08:30 - 17:30
    Fri 08:30 - 17:30
    Sat 09:00 - 16:30
    Sun CLOSED

    Dealership Statistics

    55%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Ian Allan Motors

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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