Avoid like the plague !!! Worst customer service experience staff rude and abrupt , car was in for a minor service and told fuel lines were rusty and dangerous advised I should not drive my car , I didn't even ask for a quote to fix problem , took my car straight to an independent garage and they cleaned fuel pipes with a rag and advised they were in good condition . This garage will constantly tell you problems with your car that don't exist, DO NOT BOOK YOUR CAR IN FOR AN M.O.T with them as your car will fail with a catalogue of problems that don't exist, I witnessed some poor customer being told his car had failed MOT and would cost 975.00 pounds to fix today !!!!! I love my car but wish I had never dealt with this garage from the start ! Scroll down and look at all the reviews and you will start to see the bigger picture! I have reported this garage to suzuki UK ,motor ombudsman and trading standards

Bought a suzuki baleno a few weeks back just one we issue with the interior light but no faf took it over today all sorted .This is our first car from them and judging by the posative reviews and our own great service so far and got a service plan too so looking forward to continued business in the future

If you are looking for a part for a slightly older Subaru avoid this company. Three times I called and got told they would call back they never did. Subaru sent out recall info on cars with faulty airbags to call your local Subaru. I called Ian Grieves did not honour the recall on faulty airbags. I had to take my car 40 miles away regardless of living local to the grieves Subaru. I will never purchase another car from this disgusting company. Good customer service when you are buying a car, zero customer service after you are out their door. Aftercare and servicing are non existent regardless of promising aftercare.

would not sell me a jeep under Motability nationwide car scheme as they wanted more money for the car than standard Motability terms. They are a registered Motability dealer. Would only sell to a private customer to get more money. I understand times have been tough but hard enough being disabled without this sort of attitude.

We cannot thank you Gavin enough for the fantastic service from viewing to buying our first suzuki swift the service we received was second to none once again Gavin many thanks for a brilliant experience And of course our little dog whom you also welcomed into the showroom Pat + Mary

I was looking for a used Golf Estate and one came up for sale on the website. I called and spoke to Gavin who told me a bit about the ca4 but as I had been doing my research this was just extra information. We went to view the car and met Gavin who was friendly and informative and gave us plenty of space to think about our decision. After deciding to buy the car, Gavin was superb arranging all the documents and details. Now we have had a minor issue but everyone we have spoken to, emailed or met has been nothing but professional and courteous. I highly recommend Ian Grieve.

Bought second-hand van it had some minor issues which was quickly resolved by Ian Grieve.

Please if you share just one thing today, make it this warning as don’t want this happening to anyone else. AVOID Ian Grieve in Camelon (Falkirk) at all costs! My brand new 3 week old Jeep was taken there for recalibration and a tow truck reversed into it while it was parked (by them) in their forecourt. They now refuse to answer my calls and emails, and will not accept responsibility, nor put it through their liability insurance. Basically you take your new car there and they smash it up then refuse to pay for damages. Absolute sham of a company run by the rudest staff. Do yourself a favour and never use them for repairs nor purchases.