* BUYER BEWARE * Purchase from Northern Ireland, over the phone, based on the AutoTrader description (paying full asking price), which was a smooth enough transaction. On arrival at site was met with pretty much the car as described, however it soon became apparent that not all was as it seemed. The description referred to the car being "serviced" and "professionally valeted". The car had been washed, polished and vacuumed - that was it. The dash, carpets and upholstery were in a very poor state of cleanliness. When I arrived I had only 20 minutes on site before I needed to leave to catch a ferry. Unfortunately for me there was another customer on site and I didn't get to speak to the staff as I had to go. I immediately needed to find a petrol station as the car was supplied empty. On driving it also quickly became apparent that there was excessive travel on the handbrake, which didn't hold the car at a stop! On opening the bonnet I was surprised to see the air filter was very dirty, for a car that had just been serviced. Once home and settled phoned Ideal Car. It took a number of phone calls and promises of a call back once they had spoken to the "Boss". Over a week of calls and the final response was "The car was vacuumed but not shampooed and the young worker had been disciplined. Bring the car back and we will get it properly valeted. The car had an oil & filter change, in line with the service book". So to recap: - 1. No fuel in the car. 2. A handbrake that didn't break. 3. A "professional valet" that wasn't carried out. 4. A "service" that was nothing more than an oil & filter change, if that even took place. 5. A solution that I spend hundreds of pounds bringing the car back to get shampooed! The "Boss" knew I would have to get a ferry over and this was completely unrealistic, hence this review. * BUYER BEWARE *

Just been to Ideal Car. I was greeted by the salesman and the left to take my time and check the car. The documents were ready to view in the office along with a hot drink waiting for me. A test drive was offered, the car drove perfect and a deal was done. I wish buying a car was always this easy.

Left deposit over the fone, it was exactly as described when I went to pick it up. Ideal Car dealt with me in a professional manner

Had a problem with the car I bought from Ideal Car, Adam quickly resolved the issue for me and even dropped it back off. Thank you guys

Worst thing I ever did was going to Ideal Car Ltd on Egypt Road, Nottingham! Friendly but they don't give names or proper receipts. The adverts in Autotrader don't match what this operation are providing. Car bought cost a fortune to get the car roadworthy but it died every week. The firm only answered the phone once, ignored emails and recorded delivery letters. The car had to be scrapped and no one from Nottingham cares.

Got the Astra last year I could give you a list as long as my arm of all the problems, Avoid. There should be a no star rating on this.

Bought a jaguar from ideal cars Nottingham. Problems from the start. Warranty worthless and nothing covered. Spent over a thousand pounds now and they ignore phone calls and emails. No help and no response. Totally ignorant to the customer and feel left to sort everything out at my own expense. Avoid this scam company who only offer a sale and zero aftercare!