Imperial Motor Company Southampton

11 reviews3.1 out of 5 stars — Rated Average
0% Reviews
replied to
54% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


11 reviews from our car dealer reviews community
Leave a review for Imperial Motor Company Southampton

Click on the stars to start your review

11 reviews from our car dealer reviews community

Leave a review for Imperial Motor Company Southampton
Click on the stars to start your review
"Imc motor company"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Steer clear, nice as pie when buying the car, god help you if you have a problem, rude and arrogant, wouldn’t even give 1 star.

Respond to this review

+1 Found this review helpful
"Fantastic Car and a Lovely Service "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am so pleased with my new car! Booked an appointment and the car was immaculate and clean for my viewing, took it for a test drive and I fell in love! Gary was so welcoming, professional and made the whole process simple - no salesman jargon, no selling tactics, just simple and straightforward talk. I collected the car 3 days later with a full tank of petrol which I was extremely grateful for! I would definitely recommend IMC and viewings by appointment should be the way everyone works to get that personal attention.

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
"Sally"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just purchased a car from IMC and couldn't be happier. Both Gary and Guy have been extremely helpful, and not at all pushy- I was able to browse the cars and test drive a couple without any hassle. I have found a couple of small problems with the car that I bought, one being the heated seat that we didn't notice as it was scorching weather and a couple of marks on the paintwork. The car has been booked in to get them sorted without any hesitation. I will definitely go back to them when I'm looking to change my car and throughly recommend them.

Respond to this review

+0 Found this review helpful
"Cm"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic service lovely car would recommend as excellent all round deal and service. Thanks

Respond to this review

+0 Found this review helpful
"Mrs J"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Whilst I would normally review any dealer/holiday etc before I part with large amounts of money, in this instance, we happened to go past this garage after we had visited friends, and just called in. Really liked a car they had, test drove it, and put a deposit on it. At home, I googled the company and had a sleepless night after reading the comments. As I write this now, my fears were unfounded. The owner, Gary, was pleasant and not pushy at all, and the next day after collecting the car, I had a small problem with a wing mirror. This is being dealt with at the garage that IMC use, with no hassle. So, as I speak, right now, I can only recommend this dealer, it just seems a shame that people only find time to grumble and complain, but never praise good service.......only saying ....

Respond to this review

+0 Found this review helpful
"Aidan Murphy"
1.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We have purchased a car from this dealership and all I can say is BEWARE!!!! We have been sold a vehicle with a continual squeak which Guy tried to sort out three times before throwing his hands up and saying "we have done our best". This was a condition of purchase for us and they are basically trying to get away with this. They won't we will now start Court proceedings. I hope people read this review and the others, if we had read the reviews on here we would not have gone near the place.

Respond to this review

+0 Found this review helpful
"Simon"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I searched high and low for the car i wanted, but could not find what i was looking for, until i met Guy Barnett at IMC. He sat down with me & found the car i wanted. Very professional throughout my purchase. I had one small after sales issue and it was resolved quickly with no fuss.

Respond to this review

+0 Found this review helpful
"Out of poket guy"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from these guys and have not stopped spending money on it since. Got it home and realised neither the parking sensors or air con worked. Phoned them up to try and resolve this and their response was "happens all the time...try pressure washing the sensors." Turns out it was a common fault, air con had a massive leak. Took it to a garage in the first year to investigate a rattle, resulted in having to spend £2000 to put right a "poorly installed replacement engine". Classic example of a bad car dealer, AVOID LIKE THE PLAGUE.

Respond to this review

+2 Found this review helpful
"Not Happy with Imperial Motor Company"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I Purchased a car from Imperial Motor Company and had it independently checked and found that it needed £1,300 of work and it was blowing blue smoke. Imperial Motor Company said that they fixed it but the day after it broke down again and more blue smoke. I asked for my money back and they have refused. going to court in November. Worst car dealer that I have ever come across.

Respond to this review

+1 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"furqan mumtaz from walsall"
2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Imperial Motor Company Southampton didn't keep to their promises and so I would not go back here or recommend them.

Reviewer has confirmed their email address

Respond to this review

+1 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

Zuto Powered
Free Car Valuation
Get Car Finance

Zuto Powered
Free Car Valuation

Find cars for sale in your local area

Dealership Information

Imperial Motor Company Southampton is an Franchise dealership that is based in Southampton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
11 reviews3.1 out of 5 stars — Rated Average
Excellent
5
Very Good
1
Average
0
Poor
2
Terrible
3

Add Review


Contact Information

Address

Imperial Motor Company Southampton
Botley Road
North Baddesley
Southampton
Hampshire
SO52 9EB

Get in touch

http://www.imc-cars.co.uk

Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

54%
Would recommend this dealer to family and friends
54%
Thought the dealer was knowledgeable and helpful
55%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Imperial Motor Company Southampton

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


Are we missing anything?
You can help complete this section by emailing us any additional details.

Submit new information