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Infinity cars were great when It came to actually buying the car. However, the after care and warranty is none existent. I had issues with the car within 3 hosur of them delivering it. There was an oil leak and sensor error and the car shok violently if I went over 50 miles an hour. Infinity Cars did absolutely nothing. I have had to pay out a lot of money to get it sorted and now i have sold it. I ahev lost a lot of money and I am very disappointed. I would not recommend this dealership to my worst enemy.
I am a single woman and prior to purchasing my new car from here I had been looking at cars from other companies, and have at times felt intimidated by the sales staff. At Infinity Cars I was impressed from the offset being greeted by a very welcoming, friendly salesman. I am a retail manager by trade and feel I have enough experience to comment on the customer experience given throughout and am able to recommend with confidence. The salesperson I was dealing with was very knowledgeable and polite. Nothing was too much trouble for him. I had even mentioned in conversation I’d never learnt how to change a tyre, the salesman that same day spent extra time with me to show me, which I feel was incredibly kind. I’d made a few visits whilst deciding which car I’d like and they were incredibly accommodating and I felt valued as a customer. I’m very happy with the purchase of my new car, thank you.
Without going into details, I have specific physical requirements and I could not have asked for more from the salesman. I test drove 3 cars and found exactly the right one. Infinity Cars even agreed to hold a car over three days whilst I sorted out my finances. My new car has given me back my freedom. Thank you.
I put a £200 deposit on a citigo on sunday afternoon 31/01/16 & within 24hours decided I'd rushed into my decision and it wasn't the car for me (In reflection it had high mileage for year & just didn't suit me), I contacted the salesman promptly and asked for a gesture of half my deposit back but was flatly refused. Not even a penny back/no discussion, he just hung up! I didn't mess them about and let you know asap (it sold soon after). If I was selling a car, I would have agreed to half the money back in such a short timescale as a goodwill gesture. Its left a bitter feeling of the company! A far cry from their website detail below:- "Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us. At Infinity Cars we don't just sell cars, we do everything possible to get you driving your perfect car" I recommend people avoid this company due to lack of goodwill/respect
It was my wife who actually dealt with Infinity Cars in person but they looked after her well and everything went through with no problems. Having owned the our Seat Ibiza for 3 months plus we can say that the car is great as well so I've got nothing to bad to say about really this car dealer, I'm very happy.
Infinity Cars Ltd is an Independent dealership that is based in Sevenoaks. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
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