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5 reviews from our car dealer reviews community
Leave a review for Invicta Motors Ford Thanet

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5 reviews from our car dealer reviews community

Leave a review for Invicta Motors Ford Thanet
Click on the stars to start your review
"Booking a waiting appointment"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was booked in for an 0830 appointment at Invicta Motors Thanet to renew my key fob for my C-Max and asked for a waiting appointment, as I am disabled and have very limited mobility. I was told the car would not be ready until 1600hrs, which for a minor problem is silly and totally unacceptable with my disability, which I explained to the lady. I was told I had no other option and so I cancelled the booking. A local garage got me a new fob and had the car for an hour at a much lower cost than a Main Dealer. I felt that I was being set up for a large bill and that no consideration was shown for my disability. We won't be coming back for another Ford which is a pity as the car has been a good one.

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"Everything went fine! "
4.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Invicta Motors Ford Thanet is a local dealership to me. I would recommend them as I've had no issues. The Ford I purchased of them was clean and as described. It all went fine!

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"Disappointed"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I booked my car in for a service and also asked for a fault to be rectified, I took the car in at 8am the appointed time, asked when it would be ready, told several times adamantly in would not be ready until 5.30pm by the receptionist, I said I was disappointed with that. Within two I was told the car is ready so I went to collect the car, I arrived at the service desk paid the bill and then waited 3/4 of an hour as the car was not ready, asked if the fault had been rectified I was told no as they could not find an error on the computer. I asked to see the service manager while still waiting for the car. He arrived after 10 to 15 minutes. I explained everything to hom he took me to see the engineer in the workshop who agreed what the fault is, the service manager then went to collect my car. So I left the garage paying for a service with a faulty car that goes into safe mode creating a low speed and a danger. As I left the service manager said he would look into the matter and phone me in the afternoon Over a week later I've still not heard anything. Told the delay on collection was the fact the car was being cleaned,

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"5 stars"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Invicta Motors were simply excellent, no delays, no fuss, just helpful and attentive service throughout. I'm very much enjoying my new car it is exactly what I wanted and I'm very happy.

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"first time buyer"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I found Matt to be upfront about the products that would benefit me. He was very friendly and went out of his way to assist me with the best finance company to go to. I would highly recommend any body to give them a try. This was my first time of buying a nearly new car, I was a bit nervous but I was soon put at my ease. I cannot praise them enough.

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Dealership Information

Invicta Motors Ford Thanet is an Franchise dealership that is based in Ramsgate. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars, Vans
Manufacturers: Ford
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
5 reviews3.3 out of 5 stars — Rated Average
Excellent
3
Very Good
0
Average
0
Poor
0
Terrible
2

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Contact Information

Address

Invicta Motors Ford Thanet
Margate Road
Ramsgate
Kent
CT12 6SJ

Get in touch

http://www.motorparks.co.uk

Opening times

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If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

60%
Would recommend this dealer to family and friends
60%
Thought the dealer was knowledgeable and helpful
60%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

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Additional Information About Invicta Motors Ford Thanet

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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