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I was very pleased with the service provided when I purchased my Citroën C1 last Friday. Your sales Executive Luke D'Arcy was most efficient and courteous. Anita Hiscox.
I purchased a used Mercedes through Islington Motor group in Trowbridge, which much to my delight was in the excellent condition that Johnathan the very helpful Salesman, had described Having purchased the car and driving home, I stopped to fill the tank with petrol which was just under £100. However as I got very close to home a driver behind flashed his lights and I pulled over to be told petrol was pouring out from underneath the car. I attempted to get the extra few miles home to no avail. The car finally ran completely dry of petrol, stopping I called Islington Motor Group and spoke to Ben the Sales manager who had been very helpful with Johnathan when I had purchased the car. He informed me to locate a local Recovery Company and get it to a local garage to rectify the problem. The earliest I could get a recovery was 7pm on the day which was a Friday which they did placing it in covered storage, and taking it to a local garage on the Monday morning. The garage then notified me that a flexible petrol hose had split, which he informed me could happen any time, and was no fault of Islington Motor Group. I spoke to Ben on the phone, who was very helpful informing him that my total costs incurred were just under £500. Which he informed me I would be reimbursed with This Service was as rare as “chickens teeth” these days but was totally honoured by the Company. Which would have had no idea that this pipe was going to fracture. The Company, along with Ben and Johnathan should have “Eleven Stars out of Ten” Brian
Just want to thank Jon Howcroft for the great customer service, 1st class service. Made me feel at ease any questions I had to ask. So happy with my new car & the way it was all covered over, when I came to collect saturday Thank you once again Jon. 1st class service.
We bought a second hand car fro this dealership in August 2016 and we found them to be very helpful and friendly, especially Matt Nichols who really went the extra mile for us and stayed patient throughout, thanks Matt!
Quite simply I would recommend Islington Motors Group Trowbridge purely from the way they treated me back in early December 2014.
BOUGHT A VEHICLE FROM THIS DEALERSHIP AND HAD NOTHING BUT HASSLE. SOME PROBLEMS WERE NOT THEIR FAULT BUT THE WAY THE DEALT WITH THEM WAS REALLY UNPROFESSIONAL. ITS ALL ABOUT HOW MUCH MONEY THEY CAN GET OUT OF YOU, NOT ABOUT CUSTOMER SERVICE. VERY DISAPPOINTED
Established in 1963, Islington Motor Group are a new/ used car and van dealership that is located in Wiltshire. They offer the standard car & van sales and additionally service and parts for Citroen and Suzuki cars as well as being a Peugeot authorised service and parts dealer. MOT testing and Motability are also available from this dealership..
Car Dealer Reviews would love to hear from any previous customers of Islington Motor Group in Trowbridge, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.
Manufacturers: Sells a variety of makes and models
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