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Ivybridge Motors has a pretty good and solid reputation when you mention their name whilst chatting with people in Ivybridge. This gave me the confidence to recommend them to my son as he was looking to replace his present car. Their overall presentation and presence in the high street definitely supports this. They always seem to have a decent range of brands and models on display covering a wide range of budgets and this makes them a must when searching for a used car within the Plymouth and South Hams area. Gary Smith helped us with arranging a test ride for the first choice. Helpful, knowledgeable and thankfully, giving us space to decide, we felt comfortable enough to change course and arrange another test ride with a different choice. The end result was a no pressure, great value purchase that we felt entirely happy with. The process was far less painful than we’d expected and we reckon that although the purchase procedure is a well oiled machine Gary’s willingness to help and go the extra mile at such a late time of the day made unbelievably easy. To be honest, I originate from ‘up North’ and I’m pretty tight and yet I came away feeling pretty chuffed and glad that we’d gone in. Thanks for your help Ivybridge Motors and in particular Gary Smith.
I have been dealing with a gentleman named Gary So helpful no pushy sales walked away with my car that I wanted thankyou so much.
Highly recommend ivybridge motors if your looking for a new car!! The staff are great....especially jack!! Couldn’t be more helpful.... I love my new car so thank you very much
This is the 4th car I have purchased from Garry over the past few years. As always the deal is straightforward and the service is exceptional. Garry is a pleasure to deal with and I will no doubt be back in a couple of years! Thank you.
Hi, I purchased my car from Ivybridge Motors in November 2014 and was offered a lifetime servicing contract, which I took out for £259. I received the same letter as everyone else in July 2016 regarding the garage ceasing trading and accepted the 12 month warranty offered by them. However I am still waiting on the details of the warranty cover. Has anyone received the warranty company name and contact. If so could you please get in touch with me on me on this page, as I need to make a claim on work I have have had to pay for.
Unknown in response to M86egg
Still trying to get the warranty myself. I paid £259 and my son £400 for the original warranties.
I bought a Land Rover from this dealership from Ivy bridge Motors. The car has had various issues with it. I have paid for a diagnostic test to be done on it which revealed the cause of the problems. The car has been back to the dealership for almost a month now and I am still waiting for some of the problems to be sorted. The dealers are very miss informative about the status of the repairs and have had to send the car to a specialist garage. I am disappointed that the car had not been properly checked before it was sold and with the service at this dealership and I would not recommend them.
I, like others, was bullied in to purchasing their extended warranty for £399, then received a letter saying it had been sold and the new owners are not honouring the warranty. It went back once before the sale as it had a bearing gone and now I have further issues which I am having to pay for. No answer on the helpline number and very very angry. Seeking legal advice and trying to get my £399 back. AVOID!!!
Stewart in response to DiDi47
I have had the same issue, have you been able to resolve this and reclaim any of your money
ROBERT NOBLE in response to DiDi47
I too purchased a vehicle last year and was mis-sold a warranty at £399 they will not honour which has left me out of pocket and with an unexpected service and mot bill...I note they are still trading under Ivy Bridge Motors on internet and answering phone on same tel number. The vehicle they sold me was ok and I would have considered before this shoddy treatment of purchasing another vehicle from them..However due to their shoddy short term treatment of customers I would not consider this dealership and will make sure everyone knows. Word gets around Devon quickly. I hope now to claim this back on my credit card under sect 75 . However have forwarded this issue to watch dog rogue traders for their attention .. AVOID THIS DEALERSHIP
Unfortunately since changing hands they have been very unhelpful to former customers...considering we only bought our car days before they changed hands they could have been a lot more helpful with the problems we have had getting the promised SAT NAV SD card for our vehicle. You might think they would take the opportunity to prove to people they are a company to use again for future purchases..instead they have just treated former customers like dirt! We dealt with Andy who has proved particularly unhelpful in our situation. DISHONEST DEALER AVOID.
We purchased a vehicle in April and was sold an extended warranty costing £399 only to receive a letter dated 30/6/16 stating the warranty was no longer valid as the business had been sold. We were given a telephone number for queries but to date despite numerous phone calls and messages left we have not had the courtesy of a reply. We can't help but feel we are the victims of mal practice and will be seeking further advice. Our advice would be to avoid this business at all costs!
Diane Clark in response to Very unhappy customer
Have you got anywhere with this? I have a problem with my car and had the extended warranty. Like you, they have basically told me to do one! I can't get any help on the number given and Ivybridge are denying liability. Any advice?
Sold a warranty for 399 pounds then 5 weeks later sent a letter in the post saying that the 'owner' has decided to withdraw from the business rendering said warranty useless. Letter even included a dud mobile number to ring for any queries. So in other words the these lying people sold me a warranty knowing full well they wouldn't honour it. Avoid these like the plague.
Ivybridge Motors, first established in 1958, are a highly experienced used car dealership that are based in Devon. There are over 50 vehicles in stock at any one time from manufacturers such as Audi, BMW, Land Rover and many more. Finance packages, parts and labour warranties as well as servicing and MOT testing is available from this car dealership.
Car Dealer Reviews would love to hear from any previous customers of Ivybridge Motors, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.
Manufacturers: Sells a variety of makes and models
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