19% Reviews
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69% Recommend
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84 reviews from our car dealer reviews community
Leave a review for Ivybridge Trade Centre Ltd
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84 reviews from our car dealer reviews community

Leave a review for Ivybridge Trade Centre Ltd
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"Poor customer service "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Be very careful choosing to buy a car here, I'm sure many have bought here and its been fine and they have not had to deal with there after care, or rather lack of it. Several weeks ago I purchased a car from here for my 70 year old mother, who after suffering a fall she has now got limited mobility and required an automatic car, after just 3 days the car would not start, as is my legal right I asked for a full refund and to return the car, after just a couple of emails the trade centre put a legal firm on to me and refuse to engage in any further dialogue them self. I guess the heavy handed legal approach is aimed to intimidate and put pressure on us as the consumer. It has now been three weeks since I request a refund, I have had the car independently inspected which has found further faults and issues, I have made all the tests checks and findings available to the trade centre and still they not responded to this. All this time my mother has been without transport, in the winter and in the run up to Christmas. After care service from ivybridge trade centre does not exist, there lack of empathy towards there customers is truly outstanding, there behaviour is disgusting and extreamly unprofessional. Be careful, you have been warned!

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"In my opinion be careful to check info"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

In my opinion, be careful ensure to check info about the car. In my opinion, it seems they only engage about money, they ignore questions about the vehicle. In my opinion, if this is what they're like at the sales stage, imagine engaging in aftersales enquiries about the vehicle whilst under warranty.

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"Excellent Cars and Customer Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fabulous customer service and great cars. I have bought several cars from Ivybridge Trade Centre and have never had any problems! Staff are extremely helpful and go the extra mile!

"Lovely and professional "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought a car from here, was on time, clean and was easy to book an appointment and viewing. I’m very happy with my car, I will definitely be returning, thank you.

"Greta fast service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a nightmare week and needed a car as soon a possible, thanks to Matt I was sold a great car and it was a very quick and easy process. I highly recommend to everyone.

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"Be careful with this dealership "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I travelled 2 hours to see a car that looked great on the advert. The price was marked above market price, but had low miles and only 2 previous owners. There were no pictures from the inside nor close ups from the outside, which should have alerted me really. When I started inspecting the car found a lot of broken things and defects that were not mentioned in the advert. The windshield had a crack the size of a £1 coin in the middle. The screen wash bottle cap was missing and had been replaced by the plastic round cap of a spray can. One of the boot shelf anchorage's was broken so when opening the boot the tray hanged crooked from one side. The front bumper also had signs of a collision that was not mentioned on the advert. The inside of the car was very dirty and full of animal hair and the upholstery was dirty (hence why there were no pictures of the inside). When asked about the car the staff wasn't knowledgeable and was quite dismissive when all the defects were pointed out. I wouldn't recommend this dealership as reading the reviews afterwards I found that this is a regular situation with other cars too.

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"Great help from staff "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The staff were very helpful! They could provide information about tax, the range of cars and insurance. It was easy to look at the cars and take them for a test drive.

"Car purchase "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really great experience buying my car this week. Start to finish I received good communication and the whole process was really easy and nice to deal with a friendly genuine bunch!

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"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Not pushy, but have great info and helped me choose a good car.

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"Easy and Affordable"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Wow! bought my dream car from here and I cannot recommend enough! sales team were spot on. Super affordable and hassle free. Viewing by appointment is super easy and removes disappointment of car not being there when you arrive on forecourt. Cannot recommend enough!

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Dealership Information

Car Dealer Reviews understands that Ivybridge Trade Centre is trading at the same address as Redlake Trade Centre. They are a used car dealership based in Ivybridge, Devon. All cars are sourced from local franchised and used car dealerships. A wide range of makes and models are in stock for sale at their premises Any cars, vans, motorbikes or 4x4's can be taken in part exchange. Finally, all cars are HPI checked prior to being sold to any customers. 

Car Dealer Reviews would love to hear from any previous customers of Ivybridge Trade Centre, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
84 reviews3.9 out of 5 stars — Rated Very Good
Excellent
60
Very Good
0
Average
3
Poor
7
Terrible
14

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  • Contact Information

    Address

    Ivybridge Trade Centre Ltd
    Blair Road
    Ivybridge
    Devon
    PL21 0UR

    Get in touch

    01752 876715
    http://www.ivybridgetradecentre.co.uk

    Opening times

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    Dealership Statistics

    69%
    Would recommend this dealer to family and friends
    19%
    Percent of reviews responded to by this dealer

    Additional Information About Ivybridge Trade Centre Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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