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19 reviews from our car dealer reviews community
Leave a review for J Davy Vauxhall
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19 reviews from our car dealer reviews community

Leave a review for J Davy Vauxhall
Leave a review
"Very friendly helpful staff "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just purchased a new Mokka e from J Davy of Basingstoke and I found the whole process was handled efficiently and the hand over was conducted in a very professional manner by Stephen, and would recommend J Davy if you are looking to purchase a Vauxhall car.

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"Great Deals"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was looking for a new car, I visited several dealers in Basingstoke, I dealt with a salesman called Joe, he was fantastic, we bought a new Mokka and it was much cheaper than was advertised on the Vauxhall main site, we had a Vauxhall already and there was extra discount for being loyal to the brand, such a friendly dealer with the customers best interests, I wouldn’t go anywhere else now. Love my new car.

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"Too Class Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was driving to see relatives when my car broke down, I was recovered to J Davy, they were so helpful, I explained my situation and they slotted my car in so I could get back on the road. From being stranded on the M3, I was back on the road within 2 hours, absolutely brilliant service and the staff were so helpful. I would definitely recommend.

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"Worst experience ever"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All i can say is STAY AWAY. Brought a nearly new car, Clutch went in less than 6 weeks and they blamed it on our driving and then charged 2K to replace it. Had the car for over 6 months now and clutch hasn't gone again which is odd as our driving style hasn't changed so was genuinely expecting to buy a new clutch every 6 weeks. Dodgy dodgy dodgy and never again will i own a vauxhall.

"Shambles "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This car dealership is owned by a bunch of con-artists, the type of people you see operating the waltzers at a rundown fairground.. with less teeth than the cast of Jeremy Kyle. No better than the hooligan, scallywags who invented the hoopla or 2p slot machines. Crooks.

"Great sales team"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So a change in my circumstances meant that I needed to buy a car and as I have already previously owned 4 Vauxhalls I thought who better to buy from than J DAVY Basingstoke. From the start to the finish of the whole experience my car salesman Mr Michael Dales could not of been anymore helpful than he was he absolutely bent over backwards to get me the best possible deal he could on my brand new 66 Corsa 1.4 Limited Edition and i have to say i am thrilled to bits with it. This is the first car i have purchased brand new and straight from the dealership and i would do it again should the need arise in the future Thank you J DAVY and Thank you Michael Dales for putting a huge smile on my face. Mr Daniel Murphy.

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"No spare key"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Vauxhall Corsa from J Davy in April. The service was good until after I had paid out...The after care is shocking. I was told that the spare key for the car couldn't be found and I am still waiting for it (its been a couple of months) So I am really not happy about that. I have phoned up at least 6 times and they just keep fobbing me off with excuses. I expect some money back if I do not receive the key. Other than that the car is good but I feel I might have paid a bit too much for it now. I would not recommend this dealership because the after care is poor.

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"shail"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Worst Customer Service ever. Met a bunch of rude staff at J Davy Basingstoke today. We had booked a vehicle last Saturday with a deposit of £250 for a car which was supposed to arrive on Monday. The Booking was for Thursday. However I called on Monday and left a message to say that I can come on Monday to have a look. No one bothered to return the call. When I went to see the dealer at scheduled time of 11:30, the salesman made us wait for 30 minutes bothering us with personal questions. Can live with that, no worries Did a test drive. and proposed our budgeted price of 6K which the salesman knew from beginning. The car was marketed at 7500. He went in and out of managers cabin few times bring the price down to 6750. In the meanwhile I had climbed to 6500. The Manager James decide to come out and take charge of the discussion. Started barking loudly saying that we are wasting his time, when in fact it was other way round. Poor salesmanship. Worst customer service ever seen. His aides came running along side him, abused me and asked me never to come again. One wouldn't even think a human being treating another in this fashion and these are 'supposedly' professionals . Vauxhall is in wrong hands in Basingstoke if they start treating potential customers like this. The salesman knew our budget, he had got the price down from £7500 to £6750 (with an alleged coupon of £250) which then the manager claimed was a fixed price. He claimed that he kept the vehicle for me all this time, which according to the salesman had come only Thursday morning. I booked Toyota today who was more friendly dealer.

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"S32014"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is a review for J Davy Basingstoke, Churchill Way West, West Ham, Basingstoke, Hampshire, RG22 6PL.

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Dealership Information

J Davy Vauxhall is an Independent dealership that is based in Basingstoke. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
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GAP Insurance
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Servicing
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Ratings
19 reviews2.7 out of 5 stars — Rated Average
Excellent
6
Very Good
0
Average
5
Poor
1
Terrible
7

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  • Contact Information

    Address

    J Davy Vauxhall
    West Ham Churchill Way West
    Basingstoke
    Hampshire
    RG22 6PL

    Get in touch

    01256 442561
    http://www.jdavy.co.uk

    Opening times
    Mon 08:30 - 18:00
    Tue 08:30 - 18:00
    Wed 08:30 - 18:00
    Thu 08:30 - 18:00
    Fri 08:30 - 18:00
    Sat 08:30 - 17:00
    Sun 10:00 - 16:00

    Dealership Statistics

    36%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About J Davy Vauxhall

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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